Medical Assistant II - Urgent Care, Part-Time

IU Health • West Lafayette, IN

10d • Onsite

About The Position

The Medical Assistant II provides direct patient care and clinical and administrative support to the Urgent Care team under the supervision of the designated supervisor and assigned physician. The role supports care in accordance with organizational standards, helps ensure ordered procedures and treatments are complete, promotes smooth patient flow, performs general laboratory work, and instructs patients about procedures, treatments, and care needs. It also ensures medical orders and referrals are completed accurately and promptly.

The position performs registration and scheduling according to organizational and departmental procedures, maintains electronic medical record files, and provides general front-office support as needed. Computerized physician order entry may be performed only when directed by the assigned physician. The Medical Assistant may be asked by leadership to precept current Medical Assistant team members or externs. The role is based at Lafayette Urgent Care locations and floats between locations. The schedule is two 12-hour shifts per week with an every-third-weekend rotation.

Requirements

• High school diploma or equivalent.
• Graduation from a Medical Assistant program.
• Current Medical Assistant certification from an accepted organization: AAMA (CMA), AMT (RMA), NHA (CCMA), NCCT (NCMA), and/or AMCA (CMAC).
• AHA Basic Life Support certification for healthcare workers; other advanced life support certifications may be required depending on unit or department specialty.
• Knowledge of OSHA, CLIA, and ADA.
• Knowledge of ICD-10 and CPT coding.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies under current Clinical policy, Point of Care, and Skills Competency checklists.
• Basic math skills and accurate data collection and entry skills.
• Ability to work independently and as part of a team.
• Excellent customer service skills.

Nice To Haves

• At least 6 months of Medical Assistant experience is preferred.
• TB validation to administer or read, or ability to obtain validation within 6 months of hire.
• Knowledge of Business Unit Quality Programs, Meaningful Use, and Standard Work Programs and concepts within 6 months of hire.

Responsibilities

• Support providers with patient care activities.
• Room patients and collect clinical information.
• Perform routine clinical procedures and general laboratory work.
• Maintain documentation, patient records, and EMR files.
• Assist with registration, scheduling, and front-office coverage as needed.
• Float between multiple Urgent Care locations.
• Ensure ordered procedures and treatments are complete and support smooth patient flow.
• Instruct patients concerning procedures, treatments, and care needs.
• Ensure medical orders and referrals are carried out accurately and promptly.
• Perform computerized physician order entry only when directed by the assigned physician.
• Precept current Medical Assistant team members or Medical Assistant externs when requested by leadership.

Benefits

• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi-weekly incentives
• Access to advanced clinical training, leadership development, promotion opportunities, and cross-training development

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED