Medical Assistant II - Urgent Care, Part-Time

Indiana University Health System•West Lafayette, IN

9d•Onsite

About The Position

The Medical Assistant II supports providers and the Urgent Care team with direct patient care and clinical and administrative duties in a fast-paced healthcare environment. Under the supervision of the designated supervisor and assigned physician, the role provides care in accordance with organizational standards and supports quality patient care at the Lafayette Urgent Care Southside and Westside locations. The position helps ensure ordered procedures and treatments are complete, patient flow is smooth, laboratory work is performed, and patients receive instructions about procedures, treatments, and care needs. It also supports registration, scheduling, medical record and EMR maintenance, and general front-office functions. Computerized physician order entry may be performed only when directed by the assigned physician. The Medical Assistant II may be asked by leadership to precept current Medical Assistant team members or Medical Assistant externs. The schedule is two 12-hour shifts per week, with a rotation every third weekend.

Requirements

High school diploma or equivalent.
Graduation from a Medical Assistant program.
Current Medical Assistant certification from the American Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for Competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
AHA Basic Life Support certification for healthcare workers; other advanced life support certifications may be required according to unit or department specialty and patient care policies.
Knowledge of OSHA, CLIA, and ADA.
Knowledge of ICD-10 and CPT coding.
Knowledge of standard laboratory and medical procedures.
Knowledge of insurance plans and third-party payers.
Ability to master standard clinical competencies in accordance with current Clinical Policy, Point of Care, and Skills Competency checklists.
Basic math skills and accurate data collection and entry skills.
Ability to work independently and as part of a team.
Excellent customer service skills.
Dependability, flexibility, initiative, and accountability, and the ability to build rapport quickly with patients.

Nice To Haves

Minimum six months of Medical Assistant experience preferred.
TB validation to administer or read, or ability to obtain validation within six months of hire, preferred.
Knowledge of Business Unit Quality Programs, Meaningful Use, and Standard Work Programs and concepts within six months of hire.

Responsibilities

Support providers with patient care activities and clinical direction.
Room patients and collect clinical information.
Perform routine clinical procedures and general laboratory work.
Ensure ordered procedures and treatments are complete and medical orders and referrals are carried out accurately and promptly.
Support smooth patient flow and instruct patients concerning procedures, treatments, and care needs.
Maintain documentation, patient records, and EMR files.
Perform registration and scheduling according to organizational and departmental procedures.
Provide front-office coverage and other general front-office functions as needed.
Float between multiple Urgent Care locations.
Perform computerized physician order entry only when directed by the assigned physician.
Precept current Medical Assistant team members or Medical Assistant externs when requested by leadership.