Unrepresented Bodily Injury Adjuster

Allstate • USA - TX (Remote), MA

1d • $53,500 - $104,100 • Remote

About The Position

This role is responsible for investigating and confirming the facts of loss for complex automobile accidents. The position determines coverage, liability, and damages, and adjusts and negotiates claims within established authority levels. The role also includes handling injury claims within our Initial Handler Bodily Injury (IHBI) Casualty Unit.
We are seeking an experienced Unrepresented Bodily Injury Consultant who is preferably located within the Eastern, Central, or Mountain time zones. The ideal candidate is a self-motivated claims professional with strong time management skills and the ability to successfully manage a high-volume caseload while working independently. Effectively evaluate liability, investigate coverage, and drive claims to resolution. Successful candidates will have experience handling casualty injury claims, conducting thorough coverage investigations, negotiating settlements, and maintaining full ownership of claims throughout the life cycle.
Experience managing unrepresented bodily injury claims in Texas and Louisiana is highly preferred. The ideal candidate will possess strong analytical, communication, and decision-making skills, with a proven ability to navigate complex claim scenarios while delivering a positive customer experience and achieving quality claim outcomes.

Requirements

• Experience handling casualty injury claims
• Thorough coverage investigations
• Negotiating settlements
• Maintaining full ownership of claims throughout the life cycle
• Strong analytical skills
• Strong communication skills
• Strong decision-making skills
• Ability to navigate complex claim scenarios
• Ability to deliver a positive customer experience
• Ability to achieve quality claim outcomes
• Must have authorization to work in the United States
• Must terminate all existing insurance license appointments prior to onboarding and must not hold any outside appointments at any point during employment.
• Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team.

Nice To Haves

• Preferably located within the Eastern, Central, or Mountain time zones
• Experience managing unrepresented bodily injury claims in Texas and Louisiana is highly preferred

Responsibilities

• Determines subrogation or fraud potential and how to handle for complex cases
• Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles investigation regarding all aspects of complex auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority
• For claims involving injuries (if handled), learns how to review, evaluate, and negotiate moderate to complex injury claims
• Recognizes and identifies body parts of a vehicle and understanding other potential property damage
• Identifies customer needs and works to meet those needs using appropriate customer service skills

Benefits

• Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Monthly connectivity reimbursement for employees eligible to work from home to help offset internet costs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed