About The Position

The Universal Worker is responsible for safely providing for residents’ care and well-being. The role involves assisting residents with personal care, daily activities, meals, appointments, laundry, housekeeping, and other needs according to their service plans. The Universal Worker observes and promptly reports changes in residents’ conditions, incidents, errors, and safety concerns. On-the-job training is provided.

Requirements

  • Completion of some high school or equivalent courses.
  • Active, unexpired CPR certification.
  • No prior experience required; on-the-job training is provided.

Nice To Haves

  • High school diploma or equivalent.
  • Certified Nursing Assistant certification.
  • Familiarity and willingness to work with the elderly population.
  • Previous elder care experience.

Responsibilities

  • Assist residents with toileting, ambulation, bathing, dressing, personal hygiene, escorting, and transfers.
  • Understand resident alert statuses and service plans, remain aware of changing care needs, and follow interim service plans as needs change.
  • Immediately report resident changes of condition to the appropriate care or management staff.
  • Assist with dining room setup, taking meal and beverage orders, serving, and cleaning tables and the area after meals.
  • Assist with activities when required and help residents get to scheduled activities.
  • Prepare residents for scheduled appointments and escort them to the lobby.
  • Deliver and restock residents’ incontinence supplies.
  • Wash, dry, fold, and return residents’ laundry to the appropriate resident.
  • Collect and dispose of trash in designated receptacles.
  • Demonstrate or learn proper techniques for assisting with equipment and supplies such as gait belts, sit-to-stand lifts, transfer boards, oxygen equipment, catheters, specimens, transfer poles, trapezes, wheelchairs, and scales, as directed.
  • Take accurate vital signs and weights.
  • Perform assigned housekeeping duties, including dusting, vacuuming, polishing, wiping down handrails, chairs, and tables, picking up newspapers, cleaning bathrooms, restocking toilet paper and paper towels, and mopping.
  • Maintain cleanliness of residents’ apartments, including cleaning commodes and raised toilet seats.
  • Report apartment safety issues, such as frayed cords or broken furniture or equipment, to maintenance or appropriate management staff.
  • Notify management of incidents or errors during the shift and accurately complete incident reports.
  • Cover for the receptionist as directed.
  • Answer call lights in a timely manner.
  • Maintain responsibility for pagers, keys, and radios while on duty and sign them in and out each shift.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service