Unit Secretary - Weekends only (Part Time)

Mass General Brigham•Boston, MA

1d•$19 - $27•Onsite

About The Position

The Unit Secretary performs clerical support functions for a patient care unit, including environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting. The role provides administrative support to a group of nonexecutive employees in a patient care department, typically a nursing unit. Duties include managing and distributing information, answering phones, greeting visitors and patients, and maintaining patient records. The position may assist with direct nursing care as appropriate to the needs of the clinical area, unit, or department and in accordance with established policies and procedures. Patient care is not required for this position.

Requirements

High school diploma or equivalent required.
Computer skills, including Microsoft Office.
Strong follow-up and resolution skills.
Ability to prioritize and manage multiple tasks.
Strong patient/customer service skills.
Ability to learn new software systems and technology skills.
Ability to adjust actions in relation to others' actions.

Nice To Haves

0–1 year of experience in a clerical support or customer service role preferred.

Responsibilities

Perform clerical support functions for the patient care unit.
Perform environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting.
Provide administrative support to nonexecutive employees in a patient care department, typically a nursing unit.
Manage and distribute information within an office and clinical reception.
Answer phones and greet visitors and patients.
Maintain patient records.
Assist in delivering direct nursing care as appropriate to the needs of the clinical area, unit, or department and according to established policies and procedures.