Universal Banker - Bardstown Rd

Republic Bank•Louisville, KY

7h•Onsite

About The Position

The Universal Banker provides efficient, professional, and quality customer service to Republic Bank & Trust Company clients and sells business and consumer deposit products. The role involves opening and closing deposit accounts, directing customer service issues, completing teller transactions, and helping the banking center achieve its sales goals. Associates are expected to deliver the Republic Experience, build strong client relationships, follow bank policies and procedures, and maintain knowledge of applicable compliance requirements. Applicants must be authorized to work for any U.S. employer; the bank is unable to sponsor or take over sponsorship of an employment visa.

Requirements

At least 2 years of previous retail sales experience or 1 year of Republic Retail Banking experience.
Basic computer skills.
Proficiency in Microsoft Office products and internet applications.
Fluent English communication skills, including speaking, reading, writing, comprehension, and communication.
Excellent verbal communication skills for interacting with clients, meeting financial investment objectives, and resolving problems or complaints.
Self-motivated and able to work well in a team environment.
High energy level and strong sense of urgency.
Well organized and able to multitask.
Must meet SAFE Act registration requirements when engaged in residential mortgage loan originations, and maintain good standing under those requirements.
Must be authorized to work for any employer in the United States; visa sponsorship is unavailable.
Able to meet the position’s physical demands, including regularly sitting, using hands, and talking or hearing; frequently standing or walking; occasionally reaching and lifting or moving up to 10 pounds; and using close and distance vision.

Nice To Haves

Previous loan experience.
Fluent Spanish communication skills, including speaking, reading, writing, comprehension, and communication.
NMLS registration may be required.

Responsibilities

Complete client transactions promptly and efficiently.
Receive and process check and cash deposits, verify amounts and endorsements, and enter deposits into the core system.
Greet clients and develop strong banking relationships with regular clients.
Deliver the Republic Experience to every client.
Balance the cash drawer daily to meet the bank’s performance standard.
Perform SSR transaction overrides and make hold decisions.
Receive mortgage, consumer loan, and other payments; verify amounts due and enter payments into the core system.
Process outgoing wire transfer requests, cash advances, check cashing, withdrawals, and night drop deposits; balance the ATM; and research client requests while following banking center security procedures.
Use consultative sales conversations with existing and potential clients to offer deposit and loan products, cross-sell bank products and services, and identify opportunities for additional business.
Open and close business and personal checking, savings, and CD accounts as needed, following bank policies and procedures.
Monitor new account activity to ensure cross-sales are activated and onboarding is completed.
Follow the bank’s new-client onboarding process and procedures.
Work calling lists to cross-sell products, expand client relationships, and retain existing accounts.
Operate the consumer loan system for unsecured, auto, and other consumer loans.
Maintain knowledge of compliance requirements, learn new regulations, and assist with implementation as required.
Model and foster behaviors that support the bank’s values and corporate culture.
Perform other duties and projects as assigned.
Travel between Republic banking facilities, including occasional out-of-town travel, if required.
Stay current on new developments, best practices, and statutory and regulatory changes.