Part-Time Universal Banker (20 Hours)- Delray Beach Branch

Citi • Delray Beach, FL

1d • $20 - $26 • Onsite

About The Position

The Universal Banker is an entry-level position responsible for assisting with sales, product, and service activities in coordination with the customer service team. The role aims to foster customer relationships and loyalty while helping increase sales to individual consumer clients. The position is part-time, based at the Delray Beach branch in Florida, and is listed as 20 hours. The full-time salary range is $41,600 to $53,830 annually and is prorated for part-time hires; the corresponding hourly rate is $20.00 to $25.87.

The job description provides a high-level overview of the work performed, and other job-related duties may be assigned as required.

Requirements

• 1–3 years of relevant experience.
• Previous retail banking or similar experience required.
• Clear and concise written and verbal communication skills.
• High school diploma or equivalent.

Responsibilities

• Assist with basic account opening for existing customers.
• Provide service to internal and external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities through service transactions and resolve customer complaints or issues promptly and effectively.
• Support branch sales and service activities by participating in seminars, micromarketing events, promotional campaigns, and product initiatives.
• Adhere to operational controls, including legal, corporate, and regulatory procedures, to protect customer and bank assets.
• Assess risk appropriately in business decisions, consider the firm's reputation and protection of Citi, client, and bank assets, comply with applicable laws and policies, exercise sound ethical judgment, and transparently escalate, manage, and report control issues.

Benefits

• Medical, dental, and vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off, including planned vacation and unplanned sick leave
• Paid holidays
• Eligible employees may receive discretionary and formulaic incentive and retention awards

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED