Part-Time Universal Banker (20 Hours), Palm Beach Gardens Branch

Citi • Palm Beach Gardens, FL

1d • $20 - $26 • Onsite

About The Position

The Universal Banker is an entry-level position responsible for assisting with sales, products, and service activities in coordination with the customer service team. The role aims to foster customer relationships, build loyalty, and help increase sales to individual consumer clients.

The position is part-time, 20 hours, at the Palm Beach Gardens branch. The stated full-time annual salary range is $41,600–$53,830 and is prorated for part-time hires. The corresponding hourly rate is $20.00–$25.87. Eligible employees may also receive discretionary and formulaic incentive and retention awards. Benefits include medical, dental, and vision coverage; a 401(k); life, accident, and disability insurance; wellness programs; planned and unplanned paid time off; and paid holidays. Offerings may vary by jurisdiction, job level, and date of hire.

Other job-related duties may be assigned as required. Citi uses automated processing, including artificial intelligence, to identify and align candidate skills with openings; hiring processes and decisions are conducted, checked, and decided by individuals.

Requirements

• 1–3 years of relevant experience.
• Previous retail banking or similar experience required.
• Clear and concise written and verbal communication skills.
• High school diploma or equivalent.

Responsibilities

• Assist with basic account opening for existing customers.
• Provide service to internal and external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities from service transactions and promptly and effectively resolve customer complaints and issues.
• Support branch sales and service activities by participating in seminars, micromarketing events, promotional campaigns, and product initiatives.
• Adhere to operational controls, including legal, corporate, and regulatory procedures, to help ensure the safety and security of customer and bank assets.
• Assess risk appropriately in business decisions, considering the firm's reputation and safeguarding Citi, its clients, and assets; comply with applicable laws, rules, regulations, and policies; apply sound ethical judgment; and transparently escalate, manage, and report control issues.

Benefits

• Medical, dental, and vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Planned paid time off (vacation)
• Unplanned paid time off (sick leave)
• Paid holidays
• Discretionary and formulaic incentive and retention awards may be available to eligible employees

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED