Universal Banker

C&N•Smithfield Township, PA

About The Position

C&N is seeking a part-time Universal Banker to provide exceptional service and help customers with everyday banking needs. The role processes transactions, assists with opening accounts, educates customers about C&N products and digital banking services, and creates a welcoming branch experience. It also provides coverage and support to neighboring branch locations as needed, which may require travel within the region.

Requirements

  • High school diploma or GED.
  • Less than one year of related customer service, retail, cash handling, or banking experience, or an equivalent combination of education and experience.
  • Abilities and/or a proven record of success in customer service, relationship building, communication, active listening, sales and cross-selling, attention to detail, multitasking, technical skills, problem solving, teamwork and collaboration, cash handling, and time management.
  • Business insight, customer focus, interpersonal savvy, ability to instill trust, and an action-oriented approach.

Responsibilities

  • Build customer relationships, respond to inquiries, resolve issues, and provide personalized financial solutions.
  • Accurately process teller and account transactions and support daily branch operations.
  • Assist customers with opening consumer and business deposit accounts, enrolling in digital banking services, and using C&N technology solutions.
  • Identify customer needs, recommend appropriate C&N products and services, and refer customers to specialized banking partners when appropriate.
  • Provide support and coverage for other branch locations as needed, which may require travel within the region.

Benefits

  • Generous paid vacation, personal, sick, family sick, and community service leave.
  • 401(k) with pre-tax and Roth contribution options and a safe harbor match.
  • Employee Stock Ownership Plan (ESOP).
  • Health, dental, and vision coverage, including employer-paid premium options for employee-only coverage.
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for medical and dependent care.
  • Employer-paid life and disability insurance.
  • Additional voluntary insurance coverages.
  • Education and development programs and ongoing support for personal and professional growth.
  • Competitive rewards and career advancement opportunities.
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