Universal Banker - Tampa

BankUnited, Inc. • Tampa, FL

14h

About The Position

The Universal Banker performs transactions typically associated with both the Teller Line and Platform. The role focuses on 100% client satisfaction while maintaining operational soundness and achieving market, branch, and personal goals. A $500 sign-on bonus is payable after six months of continuous service.

New hires must attend a two-week Retail Training Class from 9 a.m. to 5 p.m. in either Miami Lakes or Boynton Beach. The company may reimburse mileage exceeding an employee’s normal commute to their primary office for training. Employees traveling more than 60 miles each way may inquire about hotel reimbursement details. Candidates residing within BankUnited’s footprint may be given preference.

Requirements

• High school diploma or GED.
• At least 1–2 years of cash-handling experience; teller experience is preferred.

Nice To Haves

• Excellent customer service, sales, risk management, and cash operations experience.
• Teller experience.
• Residence within BankUnited’s footprint may be preferred.

Responsibilities

• Receive checks and cash for deposit, verify amounts, and examine checks for endorsements.
• Cash checks and disburse money after verifying signatures and customer balances.
• Enter customer transactions into the computer and issue computer-generated receipts.
• Place holds on accounts as appropriate.
• Balance currency, coin, and checks in the cash drawer at the end of the shift and compare totals with computer data.
• Explain, promote, refer, or sell bank products and services, including accounts, loans, and cashier’s checks, in the branch or via telemarketing; meet or exceed assigned goals.
• Make outbound calls and set appointments for the Market Leader and/or Sales & Service Officer in accordance with market initiatives and branch goals.
• Cross-train on Platform products and operational processes and assist clients with related activities.
• Open and process customer accounts, products, and services after discussing customer needs; assist customers and refer them to appropriate business lines when needed.
• Meet individual referral goals for cross-selling credit, non-credit, and fee-income products and services.
• Maintain knowledge of current products, policies, procedures, and regulations relevant to the position.
• Follow current policies, procedures, and regulations relevant to the position.
• Process transactions from automated teller machines and night depositories.
• Respond professionally to customer inquiries and problems.
• Assist customers with safe deposit box transactions.
• Fill in for the Financial Specialist Leader when absent.
• May order the daily cash supply and count incoming cash.
• Under dual control, balance cash in automated teller machines and night depositories.
• Comply with applicable federal and state laws, regulations, and guidance, including anti-money-laundering requirements such as the Bank Secrecy Act and USA PATRIOT Act.
• Follow bank policies and procedures and complete required training.
• Identify and report suspicious activity.

Benefits

• $500 sign-on bonus payable after six months of continuous service.
• The company may reimburse mileage exceeding the employee’s normal commute for required training.
• Hotel reimbursement details may be available for employees traveling more than 60 miles each way to training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED