Universal Banker

Sunflower Bank, N.A.•Big Bear Lake, CA
•Onsite

About The Position

Sunflower Bank, N.A. is hiring a full-time Universal Banker for its Big Bear Lake, California branch. This role combines teller, personal banker, and customer service responsibilities, providing retail banking products and services to customers. The Universal Banker processes customer transactions and requests, supports customers in person and by phone, and develops business opportunities with current and potential customers. The position pays $18.00–$25.00 per hour, depending on knowledge, skills, abilities, experience, and location, and works 40 hours per week.

Requirements

  • Customer service experience is required.
  • Cash handling experience is required.
  • Good computer skills.
  • Ability to provide exceptional customer service and attention to detail.

Nice To Haves

  • Banking experience is preferred but not required; training will be provided.
  • High school diploma or equivalent is preferred; an equivalent combination of education and experience may meet qualifications.

Responsibilities

  • Provide full-service banking to new and existing customers, with a primary focus on service and sales.
  • Perform teller duties, including cash transactions, opening or updating accounts, and providing information about products and services.
  • Address customer needs and support a positive customer experience by phone and during branch visits.
  • Meet or exceed sales and referral goals and individual and branch targets.
  • Inform customers about promotions, contests, and new account options.

Benefits

  • 401(k) plan with 6% match
  • Health, dental, and vision insurance
  • Company-paid life insurance
  • Tuition reimbursement
  • Fitness reimbursement
  • Paid time off
  • Volunteer leave
  • Paid holidays
  • Incentive pay
  • Additional associate perks and incentives
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