Universal Banker

BCB COMMUNITY BANK•Hicksville, NY
•$20 - $23

About The Position

The Universal Banker provides a top-notch customer experience while supporting clients’ financial goals through thoughtful interactions, banking solutions, and accurate processing of customer transactions within established guidelines. The role assists clients with transactions and questions, opens accounts, initiates wire transfers, provides relevant products and services, and completes operational and compliance activities.

Requirements

  • High school diploma or GED.
  • Banking experience.
  • Manual dexterity and ability to lift up to 30 pounds.
  • Ability to travel to branches, off-site training, and/or meetings as needed.
  • Flexibility to serve clients during banking hours.

Responsibilities

  • Accurately assist clients with banking transactions and maintain a cash drawer.
  • Answer client questions in person and over the telephone, escalating issues as needed.
  • Open new business and personal accounts and initiate wire transfers.
  • Provide clients with services and products that support their financial goals and refer them to business partners.
  • Assist with ATM maintenance and the cash vault.
  • Complete all required logs and compliance activities.
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