Universal Banker

Sunflower Bank NA•Big Bear Lake, CA

22d•$18 - $25•Onsite

About The Position

Sunflower Bank, N.A. is hiring a full-time Universal Banker at its Big Bear Lake, California branch. This role combines teller, personal banker, and customer service responsibilities, providing retail banking products and services to customers. The Universal Banker processes customer transactions and requests while developing business opportunities with current and potential customers. The position is scheduled for 40 hours per week and pays $18.00–$25.00 per hour, depending on knowledge, skills, abilities, experience, and location. Candidates should be dedicated to exceptional customer service, detail-oriented, and possess good computer skills. Customer service and cash-handling experience are required. Banking experience is a plus but is not required; training will be provided. A high school diploma or equivalent is preferred, though an equivalent combination of education and experience may meet the qualifications. The role may involve extended periods sitting or standing, operating computers or other equipment, reaching, regular walking, and occasional bending, stooping, kneeling, or climbing. Employees may need to lift or move items weighing up to 10 pounds. Vision requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. Reasonable accommodation may be available for essential job functions. Benefits include a 401(k) plan with a 6% match, health, dental, and vision insurance, company-paid life insurance, tuition reimbursement, fitness reimbursement, paid time off, volunteer leave, paid holidays, and additional associate perks and incentives.

Requirements

Customer service experience is required.
Cash-handling experience is required.
Dedication to providing exceptional customer service.
Detail-oriented approach.
Good computer skills.
High school diploma or equivalent is preferred; an equivalent combination of education and experience may meet qualifications.

Nice To Haves

Banking experience; not required, as training will be provided.

Responsibilities

Perform full-service banking, with a primary focus on service and sales to new and existing branch customers.
Perform teller duties, including cash transactions, opening or updating accounts, and providing information about other products and services.
Address customer needs and support a positive customer experience by phone and during branch visits.
Meet or exceed sales and referral goals and individual and branch targets.
Inform customers about promotions, contests, and new account options.
Process customer transactions and requests and develop business opportunities with current and potential customers.