Part- Time Universal Banker (20 Hours)- Chula Vista Branch

Citi•Chula Vista, CA
•$23 - $30•Onsite

About The Position

The Universal Banker is an entry-level position responsible for assisting with sales, product, and service activities in coordination with the customer service team. The role focuses on fostering customer relationships, building loyalty, and helping increase sales to individual consumer clients. The position is part-time at the Chula Vista branch, scheduled for 20 hours.

Requirements

  • 1–3 years of relevant experience.
  • Previous retail banking or similar experience required.
  • Clear and concise written and verbal communication skills.
  • High school diploma or equivalent.

Responsibilities

  • Assist with basic account opening for existing customers.
  • Provide service to internal and external customers to resolve account service issues.
  • Execute financial transactions in accordance with bank policies and procedures.
  • Refer opportunities to segment partners when appropriate.
  • Identify sales opportunities during service transactions and resolve customer complaints and issues promptly and effectively.
  • Support branch sales and service activities by participating in seminars, micromarketing events, promotional campaigns, and product initiatives.
  • Follow operational controls, including legal, corporate, and regulatory procedures, to help ensure the safety and security of customer and bank assets.
  • Assess risk in business decisions, consider the firm's reputation and the safeguarding of Citi, client, and firm assets, comply with applicable laws and policies, exercise sound ethical judgment, and transparently escalate, manage, and report control issues.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off, including vacation and sick leave
  • Paid holidays
  • Eligible employees may receive discretionary and formulaic incentive and retention awards
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