Part Time Universal Banker- 20 Hours- Princeton

Truist Bank • Princeton, WV

4d • Onsite

About The Position

The Part Time Universal Banker provides timely and efficient completion of client transactions while maintaining accurate records and properly handling assigned funds. The role delivers high-quality service by identifying and understanding clients’ financial needs. It is cross-trained to support sales and service activities, with a particular focus on outbound calling and Integrated Relationship Management (IRM) activities.

The position engages clients in courteous conversations, performs standardized and more complex transactions (with assistance as needed), and educates clients about digital and self-service banking options. It also supports outreach and sales, refers clients to appropriate branch team members or specialists, helps with new account openings and problem resolution, and follows operational controls, procedures, and risk-management policies. The role participates in branch leadership routines and required training.

This is a regular, part-time role scheduled for 20 hours per week, working first shift. Weekend or extended hours may be required, and occasional travel and overnight stays may be included. The position may require travel or temporary location changes to meet staffing needs.

Requirements

• High school diploma or equivalent education.
• Two years of teller, cash-handling, or client-service experience.
• Six months of client relationship-building or sales experience.
• Excellent interpersonal and communication skills and a desire to interact with clients and prospects.
• Ability to master the PC keyboard and software skills needed for branch automation.
• Ability to multitask under time constraints.
• Proficiency with basic computer applications, such as Microsoft Office products.
• Ability to travel to accommodate temporary staffing needs, including temporary assignment or location changes.
• Ability to work weekends and/or extended hours; occasional travel and overnight stays may be included.

Nice To Haves

• One year of client relationship-building or sales experience.
• Knowledge of advanced or complex branch transactions, risk management, and loss prevention.
• Experience sourcing and prospecting for new clients and building client relationships.
• General understanding of bank operations, policies, and procedures.

Responsibilities

• Complete client transactions accurately and efficiently, maintain records, and properly handle assigned funds.
• Provide a distinctive client experience through courteous engagement, transactions, and identification of client needs.
• Educate clients about ATMs, online banking, and mobile banking.
• Support team sales efforts through outbound calls, checking client offers, identifying needs or opportunities, and fulfilling or referring those needs.
• Apply Integrated Relationship Management (IRM) to connect clients with Truist expertise and solutions.
• Participate in established Truist Retail Community Bank Leadership Routines.
• Build product and individual knowledge by attending meetings, training classes, and web-based learning.
• Follow internal controls, operational procedures, and risk-management policies, and stay informed about policy and procedure changes.
• Serve as a secondary contact for new account openings and problem resolution, and offer applicable products and services.
• Handle a proportionate volume of work based on branch demands.

Benefits

• Eligible regular teammates working 20 or more hours per week may receive medical, dental, vision, life, disability, and accidental death and dismemberment insurance.
• Tax-preferred savings accounts and a 401(k) plan.
• At least 10 days of first-year vacation, prorated based on hire date and full-time or part-time status.
• 10 sick days, prorated as applicable.
• Paid holidays.
• Depending on position and division, the role may also be eligible for a defined benefit pension plan, restricted stock units, and/or deferred compensation plan.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED