Universal Banker- 36th & Q Branch 26-065

Cobalt Credit Union•Omaha, NE

5h•$18 - $27•Onsite

About The Position

As a Universal Banker at Cobalt Credit Union’s 36th & Q Branch, you will advise members on achieving their financial goals. You will answer member questions, recommend and open credit union products and services, and make lending credit decisions. Success in the role requires meeting established goals by building long-term member relationships. You will be one of the first people members encounter when seeking customer service and will create a lasting impression of the organization. You will represent the credit union when communicating with members, teammates, and the communities it serves. The role calls for sound judgment, leading by example, and providing professional, high-quality service. Cobalt Credit Union is a not-for-profit organization based in Papillion, Nebraska, with over 250 team members across twenty locations. Established in 1946 to serve the military, it now serves community members in the counties it serves. The organization describes its mission as being members’ trusted financial partner and offers employees ongoing training, individualized coaching, and opportunities for growth.

Requirements

Spanish bilingual skills are required.
High school diploma or GED is required.
Three years of prior experience in a financial institution is required.
Three years of cash handling, sales, and customer service experience is required.
Ability to interview members to determine financial service, lending, and business needs.
Ability to work effectively in a fast-paced, team-oriented environment while managing multiple priorities and interruptions.
Self-starter motivated to be part of the sales and service team, with the ability to work independently.
Problem-solving ability, accuracy, and attention to detail.
Strong motivation to provide quality customer service to members and the public.
Professionalism in attitude and member and team relations.

Responsibilities

Advise members on how to achieve their financial goals.
Answer member questions and recommend and open credit union products and services.
Make lending credit decisions for members.
Build long-term member relationships and work toward established goals.
Interview members to determine their financial service, lending, and business needs.
Communicate with members, teammates, and the communities served by the credit union.
Use sound judgment when making decisions and lead by example when working with other employees.
Provide quality customer service to members and the public.