Universal Banker I

United Community Bank•Habersham, GA
•$18 - $20•Onsite

About The Position

United Community is seeking a Universal Banker I to deliver exceptional customer experiences and support customers’ financial wellness. The role combines routine banking transactions with needs-based conversations to identify solutions tailored to customers, build relationships, and help them achieve their financial goals. The banker educates customers about banking tools and technology, applies product and service knowledge to solve problems, and ensures compliance with banking regulations and internal policies. This is a full-time, non-remote, non-exempt position. Candidates must pass a criminal background and credit check. The pay range is USD $18.00–$20.24 per hour.

Requirements

  • At least 1 year of previous banking, cash-handling, or retail experience.
  • Demonstrated analytical, accuracy, and problem-solving skills.
  • Strong verbal and written interpersonal communication skills.
  • Must pass a criminal background and credit check.

Responsibilities

  • Drive proactive, needs-based sales conversations through customer interactions, including service-to-sales opportunities, teller interactions, and appointment setting.
  • Maintain a comprehensive understanding of retail banking products and services.
  • Identify opportunities to enhance existing customer relationships and cultivate new ones by understanding and addressing customers’ needs and priorities.
  • Assist customers with loan products and ensure loan packages are correct and complete to minimize exceptions.
  • Identify opportunities and refer customers to other areas of the bank for additional products and services.
  • Educate customers on options for managing transactions using technology and other available tools and resources.
  • Use product and service knowledge to solve customer problems effectively.
  • Process deposits, withdrawals, and other routine transactions accurately and confidentially.
  • Ensure adherence to banking regulations and internal policies.
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