Universal Associate I (Teller/New Accounts) - Part-time w/ benefits
About The Position
The Universal Associate I (Teller/New Accounts) role is a part-time position averaging approximately 30 hours per week, including some Saturdays. This role is budgeted for 1,547 hours per year. The primary focus is on providing timely and courteous customer service, accurately processing customer transactions, and exemplifying the bank's standard of exceptional customer service. This position also involves assessing customer financial needs, suggesting appropriate bank services and products, and actively participating in the bank's sales culture and referral programs. Responsibilities include maintaining daily transactions, balancing the drawer, researching outages, and ensuring compliance with banking regulations. The Universal Associate I specifically processes transactions, handles cash and vault responsibilities, opens and maintains deposit accounts for consumers and businesses, and completes necessary account maintenance.
Requirements
- Ability to use Microsoft Office Suite and related program software.
- Ability to quickly learn position-related software.
- Ability to effectively use general office equipment.
- One year customer service and cash handling experience. (preferred)
- High school diploma or equivalent educational experience. (preferred)
Responsibilities
- Provide timely and courteous customer service.
- Process customer transactions in a professional, accurate, and efficient manner.
- Exemplify FCCB’s standard of delivering exceptional customer service every time.
- Assess customer's financial needs and suggest Bank services and products.
- Actively participate in and promote the Bank’s sales culture and referral programs.
- Maintain daily transactions and balances, research outages, and balance the drawer in an accurate and timely manner.
- Follow proper procedures and complete tasks in compliance with banking regulations.
- Identify customer needs and develop solutions to exceed customer goals and expectations.
- Constructively interact with co-workers.
- Processes transactions and handles cash, vault, ATM responsibilities, etc.
- Opens and maintains deposit accounts for consumers and businesses.
- Completes all necessary maintenance on customer accounts.
Benefits
- Health, dental, and vision benefits
- 401k w/ company match
- Paid time off
- paid holidays
- Group and voluntary life insurance and disability insurance
- Aflac supplemental plans
- Employee Assistance Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
