Unit Staff Assistant

Childnet Inc•Fort Lauderdale, FL
•$0 - $15•Onsite

About The Position

This position assists with establishing and organizing departmental programs, schedules, and filing systems. Participates in special projects. The items listed below are intended to provide an overview of the essential functions of the job. This is not an exhaustive list of all functions and responsibilities that the position may be required to provide.

Requirements

  • Two (2) years of Social Services experience and/or experience working in an office environment.
  • High School Diploma or equivalent

Nice To Haves

  • Associate's degree preferred

Responsibilities

  • Assist with and respond to inquiries regarding departmental functions. Provide resolutions or direct to relevant resource.
  • Perform continuous development and maintenance of ChildNet's tracking and reporting system for complaints. Conduct follow-up on resolutions.
  • Provide administrative support to department staff. Route incoming calls for the department.
  • Gather pertinent information and documents in preparation for case distribution. Complete meeting minutes for unit and staff meetings.
  • Assist other ChildNet departments with obtaining information needed to better serve children and families.
  • Perform other duties as assigned.
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