Unit Secretary, 4NE Medical Surgical

VHC Health•Arlington, VA

8d•$17 - $27

About The Position

The Unit Secretary (US) performs receptionist and clerical duties related to updating and organizing information and supplies on nursing units. The role coordinates work within the unit and with other units and departments, reports pertinent information to the immediate supervisor, responds to inquiries and requests from staff, patients, and visitors, and supports patient care delivery. The Unit Secretary has front-line responsibility for customer service interactions by telephone and in person and helps facilitate unit efficiency. Where appropriate, the employee answers phones, schedules appointments, calls physician offices as requested, and accurately provides information to affiliated providers. This position does not involve assessing, treating, or caring for patients, but requires the ability to communicate and interact with patients, the public, and staff of all ages.

Requirements

Computer experience is required.
Ability to communicate and interact with patients, the public, and staff of all ages.

Nice To Haves

High school diploma or equivalent is preferred.
Secretarial experience is preferred.
Knowledge of medical terminology is preferred.

Responsibilities

Update and organize information and supplies on nursing units.
Coordinate work within the unit and with other units and departments.
Report pertinent information to the immediate supervisor.
Respond to inquiries and requests from staff, patients, and visitors.
Support patient care delivery and facilitate unit efficiency.
Handle customer service interactions by telephone and in person.
Answer phones, schedule appointments, and call physician offices as requested, where appropriate.
Provide accurate information to affiliated providers.
Communicate and interact with patients, the public, and staff of all ages.