Unit Secretary Neuroscience and Epilepsy Monitoring Unit

Corewell Health•Grand Rapids, MI
•Onsite

About The Position

The Unit Secretary provides clerical and receptionist support for the 7 South Progressive Neuroscience unit at Butterworth Hospital, a 22-bed unit specializing in stroke and adult epilepsy care. The unit is an accredited comprehensive stroke center and provides EEG monitoring ranging from routine studies to surgical implantation. The secretary is a go-to resource for clerical support and helps maintain a welcoming environment for patients, visitors, and hospital team members. The role performs receptionist and secretarial duties and maintains confidential records, supplies, and equipment according to hospital and unit standards. Duties include greeting and directing guests, answering phone calls and call lights for non-direct patient care needs, entering information into computer systems, scheduling tests and procedures, processing orders, and completing related activities in a timely manner. The secretary also assists with admit, transfer, and discharge paperwork, contacts support services when directed by clinical staff, and helps keep rooms and supplies appropriately stocked.

Requirements

  • High school diploma or equivalent.
  • Two years of relevant related experience preferred.

Nice To Haves

  • Two years of relevant related experience.

Responsibilities

  • Perform receptionist and secretarial duties and maintain confidential records, supplies, and equipment according to hospital and unit standards.
  • Greet and direct guests and visitors in a welcoming manner.
  • Answer phone calls and provide directions to visitors and hospital team members, including lab, radiology, patient transport, nutrition services, and environmental services.
  • Perform computer entry, schedule tests and procedures, process orders, and complete related activities within a reasonable time frame.
  • Call support services when directed by clinical staff.
  • Assist with discharge, admission, and transfer paperwork.
  • Order supplies and ensure rooms are appropriately stocked.
  • Answer call lights for non-direct patient care needs.

Benefits

  • Comprehensive benefits package supporting financial, health, and work/life balance goals.
  • On-demand pay program powered by Payactiv.
  • Discounts directory with offers on restaurants, phone plans, spas, and other items.
  • Optional identity theft protection, home and auto insurance.
  • Traditional and Roth retirement options with service contribution and match savings.
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