Unit Secretary

Lifepoint Health•Waynesville, MO

About The Position

The Unit Secretary supports hospital and departmental operations while helping provide a safe, welcoming experience for patients, families, and visitors. The role includes greeting and escorting visitors, supporting patient safety and transport procedures, assisting with discharge planning and scheduling, managing admissions and bed assignments when appropriate, responding to call lights, and handling basic guest-relations tasks. The position is part of a fast-paced inpatient rehabilitation environment focused on teamwork and patient care.

Requirements

  • High school diploma or GED.
  • Ability to work with minimum supervisory guidance and exercise independent judgment, including anticipating needs.

Responsibilities

  • Demonstrate understanding of hospital and department-specific policies and procedures.
  • Greet and escort patients, families, and visitors to appropriate areas of the hospital.
  • Understand patient safety procedures, including those related to restraints, seizures, and fall precautions.
  • Follow patient safety procedures when involved in patient transport.
  • Assist with discharge planning by collecting appropriate information, communicating with appropriate agencies, and scheduling assigned procedures.
  • Schedule admissions, create reservations, and assign beds in the system when appropriate.
  • Respond to patient call lights and triage simple versus complex requests; assist licensed staff and CNAs as directed.
  • Perform basic guest-relations tasks, such as arranging guest trays, collecting, securing, or locating patient valuables, providing consent forms, and arranging family accommodations.

Benefits

  • Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
  • Life, accident, critical illness, and hospital indemnity insurance.
  • Short- and long-term disability insurance.
  • Paid family leave and paid time off.
  • Higher education and certification tuition assistance.
  • Loan assistance.
  • 401(k) retirement package with company match.
  • Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
  • Ongoing learning and career advancement opportunities.
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