About The Position

UPMC Williamsport is hiring a full-time Unit Director for its Invasive Cardiology Department. The Unit Director has 24-hour accountability for leading and managing the assigned area to improve patient and employee experiences, the quality of patient care, the workplace for staff, and clinical and administrative/business operations. The role collaborates with medical staff to monitor patient outcomes and set clinical quality priorities; supports shared governance and staff-led improvement; and develops an environment that supports the professional growth of students and employees. The Unit Director oversees staff selection and hiring, department orientation, ongoing performance management and evaluations, daily unit and employee performance, and the department budget. The director also leads and develops directly reporting Clinicians and supports them with leadership responsibilities, performance reviews, recruitment, and difficult conversations. The position requires a bachelor’s degree (BS/BSN) at hire and a master’s degree/MSN. Specific degree combinations apply when either degree is not in nursing. If the master’s degree/MSN is not held at hire, the employee must enroll in a Master’s or MSN program within one year of hire or transfer and complete it within three years of enrollment. Current RN licensure in the practicing state is required. The schedule is 40 hours per week, 8:00 a.m.–4:30 p.m., with no weekend or holiday requirement.

Requirements

  • At least 4 years of progressive leadership experience.
  • Relevant clinical experience is preferred.
  • Bachelor’s degree (BS/BSN) required at time of hire and a master’s degree/MSN required.
  • If the bachelor’s degree is not in nursing, a master’s or higher degree in nursing is required.
  • If the master’s degree is not in nursing, a BSN is required.
  • If the master’s degree/MSN is not held at hire, enrollment in a Master’s or MSN program is required within one year of hire or transfer, with completion within three years of enrollment.
  • Current licensure as a Registered Professional Nurse in the practicing state; an applicable multistate NLC license is acceptable where permitted.
  • Analytical ability to evaluate staff, address and improve clinical issues, and devise solutions to complex problems.
  • Leadership ability to develop staff, establish and maintain professional nursing practice standards, and meet administrative requirements.
  • Superior interpersonal and written and verbal communication skills to build relationships with patients, families, staff, physicians, hospital personnel, and senior management.
  • Knowledge and skills to provide care or interact appropriately with patients across the age groups served by the assigned unit, including understanding lifespan growth and development and age-specific needs.

Nice To Haves

  • Relevant clinical experience.

Responsibilities

  • Collaborate with medical staff to monitor patient outcomes, set clinical quality priorities, recommend and implement improvements, and carry out unit-based patient-safety initiatives.
  • Monitor unit or department dashboard indicators and quality measures, develop action plans to address concerns, and work toward organizational goals.
  • Use research and evidence-based practice to improve clinical care; share lessons and improvements with other units or across the business unit or system.
  • Analyze nurse and patient satisfaction data and develop action plans as needed.
  • Support staff nurses' participation in evidence-based practice and quality-improvement initiatives.
  • Build productive internal and external relationships through mentoring, positive communication, and team development; manage and resolve conflict effectively and promptly.
  • Plan department work schedules collaboratively to support safety, appropriate working hours, and staff well-being.
  • Communicate information clearly through appropriate media and coach staff on cultural diversity, horizontal violence, and impairment; foster an inclusive environment that values differences.
  • Develop a shared department vision and operational plan using critical thinking, financial and quality data, and conceptual knowledge; involve staff and key stakeholders through shared governance.
  • Plan, lead, and support change, including engaging stakeholders and experts, gaining acceptance of plans, and supporting staff through transitions.
  • Promote patient-centered Relationship Based Care that addresses the clinical, psychological, and spiritual needs of patients, families, and staff.
  • Ensure nursing practice complies with organizational, system, professional, and regulatory clinical standards; apply national best practices and evidence-based practice.
  • Promote interdisciplinary collaboration and participate in committees and related activities to support appropriate patient and family care.
  • Set clinical, financial, and human-resources priorities aligned with organizational goals; manage the department budget and resources responsibly, including flexible staffing patterns.
  • Set high performance standards and foster inquiry, innovation, professional development, and staff growth.
  • Create developmental paths for staff; support staff development, clinical orientation, continuing education, specialty certification, and the development of students and new nurses.
  • Recruit nursing students by providing exceptional clinical experiences; support the unit-based professional practice council and use staff feedback to improve care, nursing practice, and the workplace.
  • Lead and develop directly reporting Clinicians, including building leadership and communication skills and mentoring them in daily leadership responsibilities.
  • Support Clinicians in overseeing their direct reports, including difficult conversations, performance reviews, and recruitment.
  • Assist with planning, implementing, and verifying that direct care providers and staff have the required knowledge, skills, and attitude-based competencies, and address competency gaps.
  • Demonstrate the knowledge and skills necessary to interact appropriately with patients of the ages served by the assigned unit, including applying lifespan growth and development principles and interpreting patient-status data to identify age-specific needs.
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