Unit Director, Regional Transport Team
About The Position
The Unit Director provides strategic, operational, and administrative leadership for the UCSF Benioff Children's Hospital Pediatric and Neonatal Medical Transport Program, a regional critical care transport service operating across Oakland, San Francisco, Mission Bay, and referring hospitals throughout California. The position oversees a complex, multi-campus transport program comprised of geographically distinct East Bay and West Bay transport teams that provide continuous neonatal and pediatric critical care transport by ground ambulance, helicopter, and fixed-wing aircraft. The Unit Director is accountable for the strategic direction, operational performance, fiscal stewardship, quality outcomes, regulatory compliance, staffing, and program development for the regional transport program. The position provides leadership through subordinate supervisors and managers and directs an interdisciplinary workforce including Critical Care Transport Nurses, Respiratory Therapists, Nurse Coordinators, and support personnel. Working with a high degree of autonomy, the Unit Director establishes operational standards, develops policies and procedures, ensures regulatory readiness, manages complex vendor and contractual relationships, and collaborates with physicians, executive leadership, referral hospitals, EMS agencies, and aviation partners to support regional access, program growth, and organizational objectives. The Unit Director oversees transport operations twenty-four hours per day, seven days per week, ensuring operational readiness across multiple transport teams, vehicles, and campuses.
Requirements
- Strategic leadership
- Operational leadership
- Administrative leadership
- Experience with regional critical care transport services
- Experience with multi-campus programs
- Experience with neonatal and pediatric critical care transport
- Experience with ground ambulance, helicopter, and fixed-wing aircraft transport
- Accountability for strategic direction, operational performance, fiscal stewardship, quality outcomes, regulatory compliance, staffing, and program development
- Leadership through subordinate supervisors and managers
- Direction of interdisciplinary workforces (Critical Care Transport Nurses, Respiratory Therapists, Nurse Coordinators, support personnel)
- Ability to establish operational standards
- Ability to develop policies and procedures
- Ability to ensure regulatory readiness
- Experience managing complex vendor and contractual relationships
- Collaboration skills with physicians, executive leadership, referral hospitals, EMS agencies, and aviation partners
- Ability to support regional access, program growth, and organizational objectives
- Ability to oversee operations 24/7
- Ability to ensure operational readiness across multiple teams, vehicles, and campuses
- High degree of autonomy
Responsibilities
- Provide strategic, operational, and administrative leadership for the Pediatric and Neonatal Medical Transport Program.
- Oversee a complex, multi-campus transport program with distinct East Bay and West Bay teams.
- Ensure continuous neonatal and pediatric critical care transport by ground ambulance, helicopter, and fixed-wing aircraft.
- Accountable for strategic direction, operational performance, fiscal stewardship, quality outcomes, regulatory compliance, staffing, and program development.
- Provide leadership through subordinate supervisors and managers.
- Direct an interdisciplinary workforce including Critical Care Transport Nurses, Respiratory Therapists, Nurse Coordinators, and support personnel.
- Establish operational standards.
- Develop policies and procedures.
- Ensure regulatory readiness.
- Manage complex vendor and contractual relationships.
- Collaborate with physicians, executive leadership, referral hospitals, EMS agencies, and aviation partners.
- Support regional access, program growth, and organizational objectives.
- Oversee transport operations twenty-four hours per day, seven days per week.
- Ensure operational readiness across multiple transport teams, vehicles, and campuses.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
