Regional Transport Planner

CONA Services • Charlotte, NC

18h

About The Position

The Regional Transport Planner plans a fleet of trucks, trailers, and drivers in a designated area or region to support productivity, service levels, and revenue while meeting customer and driver needs. The role coordinates transportation planning and execution, monitors delivery performance, and maintains regular communication with multiple departments.

The planner uses TMW to plan drivers accurately and on time in compliance with federal motor carrier safety regulations, including hours-of-service requirements. The role tracks performance measures such as on-time delivery, driver and truck utilization, and empty miles, and works toward leadership-established KPI goals. It also coordinates driver start times, communicates pickup and delivery exceptions, and collaborates with Supply Planner team members on process improvements intended to reduce accessorial events and charges.

The position is based in an office at 1800 Continental Blvd, Charlotte, NC 28272, with in-office work on Monday, Tuesday, Thursday, and Friday.

Requirements

• Two years of education beyond high school at a college or technical school.
• Knowledge acquired through up to 12 months of work experience.
• Transportation (trucking) experience.
• Ability to work under stress while remaining professional.
• Ability to listen to and understand information and ideas presented verbally or in writing.
• Ability to recognize, evaluate, and resolve problems.
• Ability to communicate effectively with others.
• Above-average writing and organizational skills.
• Ability to take direction and follow through.
• Attention to detail.
• Proactive approach to work.
• Ability to work independently without constant supervision.
• Ability to collaborate across teams.

Nice To Haves

• Knowledge of Transportation Management Systems; TMW is preferred.
• The employer can train the right candidate.

Responsibilities

• Plan drivers through TMW accurately and promptly while complying with federal motor carrier safety regulations, including hours-of-service rules, and provide drivers with accurate, timely information.
• Track performance measures including on-time delivery, driver utilization, truck utilization, and empty miles, and meet KPI requirements established by leadership.
• Improve fleet efficiency by matching lanes to reduce empty miles and repositioning trailers to meet customer trailer requirements.
• Build working relationships with Directors Regional Manager, Senior Manager Regional Operations, and driver managers to direct and schedule driver start times.
• Communicate professionally with assigned customer service, field, and managed freight personnel to develop positive working relationships and support growth.
• Communicate pickup and delivery exceptions to Managed Freight CSR, Customer Excellent Planners, driver managers, and affected terminals.
• Partner with Supply Planner team members on process improvements to reduce accessorial events and charges.
• Coordinate transportation planning and execution, monitor delivery performance, participate in cross-functional projects, and identify opportunities to improve transportation performance and lower costs.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree