Transport Planner

Bertelsmann-Jobs • Fargo, ND

11d

About The Position

The Transport Planner plans, schedules, and dispatches outbound shipments delivered by Arvato’s company-owned box truck fleet. The role owns the daily route and delivery schedule, assigns drivers and vehicles, confirms customer delivery appointments, and tracks shipments through proof of delivery. Working closely with warehouse outbound teams, drivers, fleet maintenance, and Client Services, the Transport Planner helps ensure loads depart on time, are delivered accurately, and meet committed service levels.

Requirements

• TMS and/or WMS experience.
• Prior experience in transportation scheduling, dispatch, or route planning.
• Working knowledge of DOT and FMCSA requirements, including hours-of-service rules.
• Ability to perform accurately under stressful conditions.
• Proficiency with Microsoft Office.
• Customer-oriented approach and professional communication skills.
• Strong analytical and problem-solving skills.
• Ability to follow instructions, processes, and procedures, and to multitask.
• Flexibility to work overtime, holidays, weekends, and different shifts to support delivery schedules.

Nice To Haves

• Previous experience dispatching or planning routes for a private or dedicated delivery fleet.
• Knowledge of SAP and routing/telematics tools pertaining to transportation activities.
• B.A. degree or equivalent work experience.

Responsibilities

• Plan and schedule daily outbound shipments and delivery routes for the company-owned box truck fleet.
• Build daily and weekly dispatch schedules, sequencing stops by customer delivery window, service level, and geography.
• Assign drivers and vehicles to routes while balancing hours-of-service limits, truck capacity, and driver availability.
• Confirm delivery appointments with customers and receiving sites; communicate schedule changes, delays, and exceptions promptly.
• Coordinate with the warehouse outbound team so orders are picked, staged, and loaded in time for scheduled departures.
• Track trucks in transit, monitor departure and delivery performance, and reroute or reschedule when disruptions occur.
• Prepare and maintain shipping documentation, including bills of lading, packing lists, delivery receipts, and proof of delivery.
• Arrange third-party carrier coverage when volume exceeds fleet capacity, and verify rates, transit times, and service commitments.
• Report on transportation KPIs such as on-time delivery, fleet utilization, stops and miles per route, and cost per delivery.
• Support fleet readiness by tracking preventive maintenance, DOT inspections, fuel, and vehicle availability with the fleet lead.
• Communicate with drivers, warehouse supervisors, and Client Services on delivery issues; address and resolve discrepancies related to scheduling, routing, and shipment execution.

Benefits

• Medical, dental, vision, life, and disability insurance.
• 401(k) with company matching up to 6%.
• Paid time off (PTO), including paid holidays.
• Flexible Spending Accounts (FSAs).
• Voluntary benefits, including legal and financial assistance, pet insurance, and more.
• Employee Assistance Program (EAP).
• Ongoing professional development opportunities, including tuition reimbursement, scholarships, and training.
• Commuter benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed