About The Position

Geisinger is hiring a full-time Unit Desk Clerk for the Advanced Acute Care Orthopedic Telemetry Unit at Geisinger South Wilkes-Barre. The role performs a wide range of clerical duties in a patient care environment and supports the care team in providing quality patient care. The position requires reliability, punctuality, strong attendance, teamwork, communication, and the ability to meet orientation and ongoing full-time scheduling requirements. Work is typically performed in an office environment. The position is scheduled for 36 hours per week across three 12-hour shifts, generally 7:00 a.m. to 7:30 p.m., with every-other-weekend and holiday rotation. Geisinger lists a minimum hiring rate of $16.24, with increased rates for experienced candidates and shift differentials of up to $3 for evening, night, and weekend shifts. The organization also advertises up to $40,000 in financial support to become a nurse.

Requirements

  • High school diploma or GED.
  • Strong communication, computer literacy, customer service, and teamwork skills.
  • Reliability, punctuality, and strong attendance.
  • Ability to meet orientation and long-term full-time scheduling requirements.

Responsibilities

  • Perform clerical duties for admissions, transfers, discharges, and deaths according to standards.
  • Assure appropriate bed assignments and notify teletracking promptly upon discharge.
  • Transcribe and process orders according to unit standards.
  • Release and confirm ordered tests with appropriate departments.
  • Coordinate patient transportation to multiple tests.
  • Communicate patient-related information promptly to the appropriate care team member.
  • Obtain and communicate electronic information relevant to the nursing unit.
  • Communicate with food services to ensure appropriate patient diets.
  • Collaborate with other healthcare teams to facilitate multidisciplinary patient care.
  • Obtain and order supplies; file forms and reports according to standards.
  • Maintain an organized patient care environment.
  • Operate clerical equipment, troubleshoot problems, and take corrective measures.
  • Assist with transporting non-controlled medications to and from Pharmacy and within the unit as needed.
  • Assist with transporting blood products to and from Blood Bank as needed.
  • Assist the care team in collecting necessary data or reports.
  • Precept and mentor new staff in a professional, positive manner.
  • Participate in required patient safety education and other activities to improve departmental and organizational safety.
  • Satisfy job-specific obligations and comply with organization policies and procedures.

Benefits

  • Medical, dental, and vision benefits beginning on day one.
  • Three medical plan choices, including an expanded network for out-of-area employees and dependents.
  • Pre-tax healthcare and dependent-care flexible spending accounts and a health savings account with employer contribution.
  • Company-paid life insurance, short-term disability, and long-term disability coverage.
  • 401(k) plan with automatic Geisinger contributions.
  • Paid time off plan with accrual.
  • Up to $5,000 in tuition reimbursement per calendar year.
  • MyHealth Rewards wellness program with a financial incentive.
  • Adoption and fertility assistance.
  • Parental leave pay and military leave pay.
  • Free Care.com membership with discounted backup care.
  • Employee Assistance Program with childcare, eldercare, and pet-care referrals; legal guidance; mental health visits; work-life support; and digital self-help tools.
  • Voluntary accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
  • Up to $40,000 in financial support to become a nurse.
  • Up to $3 shift differentials for evening, night, and weekend shifts.
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