Unit Coordinator | PACU | MGH
About The Position
The PACU is seeking a medical professional to work as a Unit Coordinator, with Day, Evening, and Night availability, and to provide rotating weekend and holiday coverage. This role functions as the liaison between the patient, visitors and the clinicians, providing administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit. The Unit Coordinator is expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. They partner with nursing to coordinate the day-to-day patient flow, including communication to key players regarding patient admissions, discharges and transfers, and provide outstanding services for every customer interaction. Actual job duties may vary by department. The role performs clerical and other duties to assist in the general administration of the floor or unit, greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner, and receives, prioritizes, organizes and manages information at the central nursing station and throughout the unit. They schedule consultations, tests, procedures, and patient transport to other departments, and enter accurate and timely information into the electronic medical record about admissions, discharges and transfers to facilitate efficient patient throughout the unit. The Unit Coordinator contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; and uses designated processes for identifying and facilitating repairs. They may also assist the manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department. The role performs other duties as assigned and complies with all policies and standards.
Requirements
- High School Diploma or Equivalent Required
- administrative support experience 2-3 years required
- Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing.
- Proficiency in MS Office.
- Ability to proofread and edit written documents.
- Ability to use phone system.
- Managing one's own time and the time of others.
- Strong verbal & written communication skills.
- Strong interpersonal, written and oral skills.
- Ability to use standard office equipment.
- Familiarity with medical terminology.
Nice To Haves
- Associate degree Preferred
- Unit Coordinator Certification - National Association of Health Unit Coordinators, Inc. Preferred
Responsibilities
- Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians.
- Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information.
- Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers.
- Also expected to provide outstanding services for every customer interaction.
- Performs clerical and other duties to assist in the general administration of the floor or unit.
- Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
- Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
- Schedules consultations, tests, procedures, and patient transport to other departments.
- Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughout the unit.
- Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
- May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries.
- Performs other duties as assigned Complies with all policies and standards.
Benefits
- Weekly pay
- Medical, Dental and Vision insurance.
- Tuition Reimbursement.
- Shift differential for evening, nights, and weekends.
- Generous paid time off.
- Subsidized MBTA pass (50% discount).
- Resources for childcare and emergency backup care.
- Hospital paid retirement plan and tax-sheltered annuity plan.
- Employee “Perks” - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events.
- Membership to MGB Fitness Center
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
