Unit Clerk - Evening Shift

Emory Healthcare•Atlanta, GA

1d•$18 - $21

About The Position

The Unit Clerk provides clerical and administrative support in a healthcare unit. The role answers and screens telephone calls, greets visitors, routes inquiries to appropriate staff, and may page staff members. It receives and transcribes physicians' orders; records, updates, and maintains patient-record information in accordance with department protocols and applicable guidelines; and routes records while preserving confidentiality. The clerk operates standard office equipment, manages office supplies and forms, responds to patient requests through the intercom, and relays information requiring staff attention. The role also arranges tests, supplies, equipment, treatments, and special dietary needs as ordered by a physician, and enters and retrieves patient-charge and supply-order data, including daily reconciliation of patient charges to support accurate billing. The schedule is 3:00 PM–11:30 PM, with 8-hour shifts and 40 hours per week. The position requires a high school diploma or equivalent, one year of clerical experience, and experience with various personal computer software applications. Physical demands include lifting and carrying up to 25 pounds, standing and walking occasionally to frequently, sitting occasionally, and close visual work. Environmental exposures and conditions vary by assigned work area and tasks and may include blood-borne pathogens, biohazardous waste, chemicals, communicable diseases, electrical shock, varied floor surfaces and temperatures, indoor and outdoor conditions, latex, lighting, patient-care or handling injuries, radiation, shift work, and possible travel. Personal protective equipment, including respirators, may be used.

Requirements

High school diploma or equivalent.
One year of previous clerical experience.
Experience with various personal computer software applications.

Responsibilities

Answer unit or department telephones and greet visitors according to departmental procedures; screen calls, take messages, or refer callers and visitors to appropriate staff.
Page staff members when necessary.
Receive and transcribe physicians' orders according to established guidelines.
Record, update, and maintain patient-record information in accordance with department protocols and applicable federal, state, and organizational guidelines.
Route records to appropriate departments or staff and maintain confidentiality.
Operate standard office equipment, including telephones, copiers, fax machines, and computers.
Inventory, order, and maintain office supplies and forms; complete purchase requisitions and receive supplies.
Respond to patient requests through the patient intercom system.
Relay information to appropriate staff for immediate attention.
Arrange medical tests, supplies, equipment, treatment, and special dietary needs as ordered by a physician.
Enter and retrieve data related to patient charges and supply orders, including daily reconciliation of patient charges to support accurate billing.
Perform related responsibilities as required.