Unit Clerk NVU PT day shift

Bronson Healthcare Group•Kalamazoo, MI

4h•Onsite

About The Position

Under the supervision of Unit Leadership, the Unit Clerk/Receptionist performs clerical and receptionist functions for the unit. The role supports unit communication, recordkeeping, patient flow, supplies, equipment, and the overall unit environment. The clerk communicates with patients, visitors, and care team members and may assist with patient and family needs. Additional duties are assigned by Unit Leadership. The position is part time, scheduled for 24 hours per week on a 12-hour day shift, in the Neuro Vascular Unit at Bronson Methodist Hospital South Campus in Kalamazoo. Depending on assignment, the role may include patient transport and may function as a Patient Safety Assistant for suicide precautions. That function includes observing and reporting patient behavior, communicating with the responsible RN, supporting safe patient handling, occasionally accompanying patients to diagnostic tests, and maintaining an orderly environment. Patient Safety Assistant duties are not required in the departments listed in the posting; the position is assigned to NVU.

Requirements

High school diploma or GED required for employees hired on or after June 1, 2017.
Ability to complete the organization's competency requirements for English, writing, spelling, and reading comprehension.
Ability to complete hospital, core, and unit-specific orientation.
Working knowledge of medical terminology.
Ability to input and retrieve data from computerized systems.
Organizational skills to maintain records and orderly filing systems and manage multiple processes simultaneously.
Ability to communicate effectively with patients, visitors, and all members of the care delivery team.
Ability to meet the physical demands described, including prolonged close visual and computer work, standing or walking, lifting light objects up to 20 pounds, assisting with heavier tasks such as moving patients, and performing some fatiguing positions and motions.
For Patient Safety Assistant duties, knowledge and ability to assist with patient turns and transfers to a commode or bathroom, and to use safe work practices.

Nice To Haves

1–3 months of related experience and/or training preferred.
Previous healthcare experience preferred.

Responsibilities

Coordinate the flow of information throughout the unit or department for staff.
Answer telephone and nurse call system; provide information or relay messages to patients, visitors, and medical staff.
Direct visitors to patient rooms or waiting areas and distribute mail, newspapers, and flowers to patients.
Compile patient census, maintain records, and distribute information according to unit procedures.
Coordinate with the charge nurse to support smooth and timely patient flow into, through, and out of the department.
Perform clerical duties and process equipment and staff requests related to department needs.
Prepare medical records for new patients and maintain patient medical record files on the unit.
Monitor and requisition supplies designated by nursing staff; organize and store supplies according to procedures and stock the unit to facilitate patient care.
Gather, input, and retrieve information in computerized systems.
Transport patients and guests within the facility as directed or needed.
Take admission paperwork to patient rooms and facilitate or complete Medicare/important message and other paperwork as directed by the RN.
Manage incoming items from the tube station and deliver medications or other items to the RN or medication cart, as applicable.
Work with transport to monitor elevator bays for beds and carts.
Assist in monitoring the Environment of Care and attend to patient and family needs, including tasks such as passing water or getting a towel.
Maintain unsupervised access to unit medication rooms for stocking or retrieving supplies.
For applicable OB Mother Baby/Antepartum assignments, hold and cuddle stable newborn infants under RN direction and supervision.
When functioning as a Patient Safety Assistant for suicide precautions, observe and help prevent unsafe patient behavior or activity; report patient status and relevant information to the responsible RN; use safe patient handling practices and appropriate body mechanics and protective equipment; occasionally accompany patients to diagnostic tests; and maintain a clean, orderly environment.