Health Unit Coordinator - Ortho Unit Day Shift

Advocate Health

1d•$20 - $30•Onsite

About The Position

The Health Unit Coordinator supports patient care on the Med Surg: IU 3 North Orthopedics unit by coordinating tests and treatments, facilitating communications among patients and the health care team, and maintaining accurate medical records and unit information. The role uses the electronic medical record and other computer systems to process patient charges and order supplies and equipment. The coordinator contributes to positive customer relations and a harmonious work environment, and must provide age-appropriate support consistent with departmental policies and procedures. This is a full-time day-shift position, scheduled from 6:30 a.m. to 7:00 p.m., 36 hours per week, with rotating weekends and holidays. No prior experience or licensure is required. The position requires a high school diploma or equivalent, basic computer skills, strong communication and interpersonal skills, adaptability, and close attention to detail. Team members must maintain annual educational requirements for applicable hospital-based certifications.

Requirements

High school graduate, or certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).
No experience required.
Basic computer skills.
Excellent oral and written communication skills.
Excellent interpersonal skills and ability to adapt to interruptions and changing priorities or workloads.
High level of attention to detail.
No licensure, registration, or certification required.
Ability to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.
Ability to lift up to 35 pounds occasionally.
Functional vision, hearing, and speech.
Ability to operate all equipment necessary to perform the job.
Must use personal protective equipment as necessary when exposed to mechanical, electrical, chemical, and radiation hazards, blood, and body fluids.

Responsibilities

Coordinate tests and treatments with and between departments for patients on nursing units, maintaining knowledge of diagnostic and treatment services to facilitate scheduling.
Facilitate patient-care communications using a multiple-line telephone, unit/site paging, and the hospital information system; screen incoming calls.
Monitor office equipment, troubleshoot minor problems, and arrange repairs for major malfunctions.
Use the Electronic Medical Record (EMR) and other computer systems to order patient and unit supplies and equipment, and process daily patient charges and related procedures.
Compile chart forms for admissions, transfers, discharges, and expirations; obtain medical-record copies for transfers to nursing homes and other health care facilities.
Verify medical records contain complete and accurate demographic and identification information and appropriate registration and level-of-care details.
Establish and maintain positive customer relations and contribute to a harmonious work environment.
Acknowledge requests promptly and courteously, respond to call lights, use proper phone etiquette, and foster communication among the health care team.
Demonstrate knowledge and skills for providing care appropriate to patients’ ages, including understanding growth and development and identifying age-specific needs in accordance with departmental policies and procedures.
Maintain annual educational requirements for applicable hospital-based certifications.