Health Unit Coordinator - Full Time, Day Shift

Children's Hospital and Health System•Milwaukee, WI

2d•Onsite

About The Position

Provide essential clerical and front-desk support within the NICU while serving as a central communication hub that helps ensure safe, efficient, and compassionate care. At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

Requirements

High school diploma or equivalent required
Strong communication, organization, and multitasking skills
Basic computer proficiency
Ability to provide excellent customer service in a fast-paced environment

Nice To Haves

Healthcare clerical training or experience preferred
Familiarity with medical terminology a plus

Responsibilities

Welcome patients and visitors, manage secure unit access, answer calls, and relay information quickly and accurately while maintaining strict confidentiality.
Keep care teams informed of updates and handle communication systems (phones, pagers, nurse call, etc.).
Maintain and manage patient records, process admissions/discharges, coordinate with clinical staff, and assist families with information, services, and resources.
Partner with nursing staff and support departments to manage bed availability, patient placement, and room readiness to ensure smooth transitions of care.
Handle data entry, filing, supply management, equipment upkeep, and general office tasks to keep the unit organized and running efficiently.