Unit Clerk - Part-Time

Emory Healthcare•Decatur, GA

5d•$18 - $21

About The Position

The Unit Clerk supports unit and department operations by answering telephones, greeting and directing visitors, handling physician orders and patient records, maintaining office supplies, and coordinating patient-related requests and services. The role also enters and retrieves information related to patient charges and supply orders and reconciles charges to support accurate billing. Work follows departmental procedures and applicable federal, state, and organizational guidelines, including confidentiality requirements. Physical demands and environmental conditions may vary depending on the assigned work area and tasks.

Requirements

High school diploma or equivalent.
One year of previous clerical experience.
Experience with various personal computer software applications.

Responsibilities

Answers unit or department telephones and greets visitors according to departmental procedures; screens calls, takes messages, and refers callers or visitors to appropriate staff.
Pages staff members when necessary.
Receives and transcribes physicians' orders according to established guidelines.
Records, updates, and maintains patient-record information according to department protocols and applicable federal, state, and organizational guidelines.
Routes records to appropriate departments or staff and maintains confidentiality.
Operates standard office equipment, including telephones, copiers, fax machines, and computers.
Inventories, orders, and maintains office supplies and forms; completes purchase requisitions and receives supplies.
Responds to patient requests through the patient intercom system and relays information to appropriate staff for immediate attention.
Arranges medical tests, supplies, equipment, treatments, and special dietary needs as ordered by a physician.
Enters and retrieves data related to patient charges and supply orders, including daily reconciliation of patient charges to support accurate billing.
Performs related responsibilities as required.