About The Position

The Unit Clerk performs clerical, receptionist, dispatching, admitting, and discharge duties in support of the assigned patient care department. The role supports patient arrivals and departures, coordinates patient transfers and transportation, maintains patient and department records, and facilitates communication within the department and with other hospital services. The position is based in WVUH Nursing 8 Northeast in Morgantown, West Virginia, and is scheduled for 12 hours per week on the day shift.

Requirements

  • High school diploma or equivalent.
  • Ability to read, write, and comprehend simple instructions.
  • Good verbal and writing skills.

Nice To Haves

  • Graduate of a Medical Assistant program or secretarial school.

Responsibilities

  • Greet patients and complete admitting functions, including entering admission information in the computer, locating and assigning beds, and notifying referring physicians when requested.
  • Coordinate patient transfers by completing computer transfer functions, notifying receiving departments, obtaining bed assignments, and dispatching support personnel as appropriate.
  • Complete clerical discharge functions, including disassembling patient records, scheduling follow-up appointments, arranging transportation as needed, completing the discharge function in the computer, and faxing discharge summaries to designated areas.
  • Coordinate timely communication within and between departments regarding admissions, discharges, inter-hospital transfers, expired patients, patient information, and unit needs.
  • Answer telephone calls and patient intercoms courteously and promptly, route messages accurately, and welcome and assist visitors.
  • Provide requested information about patients or department routines in accordance with hospital policy on release of patient information.
  • Enter written physician orders into the EPIC system and generate and distribute Kardex and Medical Admission Records from Merlin after admission orders are entered.
  • Schedule laboratory work, X-rays, and diagnostic procedures; complete laboratory requisitions and other forms; and phone consults to other services.
  • Communicate with patient care departments, including Dietary and Physical Therapy, to help ensure patient care needs are met and coordinate patient transportation.
  • Organize and maintain patient and department records and documentation.
  • Prepare patient identification bands and name tags, assemble and maintain patient charts, review printed orders, and advise the RN of stat orders according to departmental procedure.
  • Record laboratory results reported by telephone and immediately alert the RN to abnormal results reported by the laboratory.
  • Maintain office supply stock and compile statistical or unit activity data as assigned.
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