OBS unit clerk nightshift casual

WVU Medicine
•Onsite

About The Position

Performs a wide range of clerical, receptionist, dispatching, and admitting/discharge duties in support of the Observation patient care department. The position is a 0.3 FTE night-shift role, scheduled for 12 hours per week.

Requirements

  • High school diploma or equivalent.
  • Ability to read, write, and comprehend simple instructions.
  • Good verbal and writing skills.

Nice To Haves

  • Graduate of a Medical Assistant program or secretarial school.

Responsibilities

  • Greet patients and complete admitting functions, including entering information into the computer, locating and assigning beds, and notifying referring physicians of admissions when requested.
  • Coordinate and communicate patient transfers, including completing computer transfer functions, notifying receiving departments, obtaining bed assignments, and dispatching transportation support.
  • Complete clerical discharge functions, including disassembling patient records, scheduling follow-up appointments, arranging transportation as needed, entering discharge completion in the computer, and faxing discharge summaries to designated areas.
  • Coordinate ongoing communication within and between departments concerning admissions, discharges, transfers, expired patients, patient information, and unit needs.
  • Answer telephone calls and patient intercoms courteously and promptly; dispatch appropriate personnel and accurately route messages.
  • Welcome visitors and respond helpfully to requests for assistance or information.
  • Provide physicians and others with requested patient or department information in accordance with hospital policy on release of patient information.
  • Enter written physician orders into EPIC and generate and distribute Kardex and Medical Admission Records from Merlin after admission orders are entered.
  • Schedule laboratory work, X-rays, and diagnostic procedures; complete laboratory requisitions and other forms; and phone in consults to other services.
  • Communicate with patient care departments, such as Dietary and Physical Therapy, to ensure patient care needs are met and coordinate patient transportation.
  • Organize and maintain patient and department records; prepare identification bands and name tags; assemble and maintain charts; review printed orders and alert the RN to stat orders according to procedure.
  • Record laboratory results reported by telephone and immediately alert the RN to abnormal results reported by the laboratory.
  • Maintain office supply stock levels and compile statistical or unit activity data as assigned.
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