OBS Tech I/OBS Tech II, OBS

Heywood Hospital•Gardner, MA

About The Position

The OBS Tech performs a wide variety of clerical and nursing aide duties in the OBS unit and reports to the Director of Maternal Child Health. Duties include phone support, data collection, copying and faxing, completing birth certificates, ordering supplies, and other tasks assigned by the Director. The role also includes delegated nursing, environmental service, and food service duties to support hospitalized patients. The OBS Tech is responsible for completing duties accurately, promptly, and professionally. Under the direction of a licensed nurse, the OBS Tech supports care for mothers and newborns, responds to call lights, assists with activities of daily care, documents vital signs, and communicates patient information to the supervising nurse and other members of the health care team. The role also supports unit operations through clerical work, visitor screening, supply restocking, birth certificate processing, and assistance with childbirth class registration.

Requirements

High school diploma or equivalent.
Current CNA or MA certification; or a high school diploma and at least 75 hours in an accredited nursing program, including completion of the first rotation; or active EMT or Paramedic certification; or active Patient Care Technician/Assistant certification; or active Home Health Aide certification; or successful completion of a CNA program.
Current AHA CPR certification.
Excellent communication skills.
Excellent word-processing and computer skills.

Nice To Haves

Maternity experience.
Experience with medical terminology.

Responsibilities

Provide clerical support to clinical staff, including maintaining unit files, copying records, and preparing admission charts.
Under a nurse’s direction, arrange outside services such as ambulance services in a timely manner.
Prioritize tasks and patient care as workload changes, seek assistance when needed, and recognize emergency situations.
Maintain a clean and safe work environment by identifying or removing hazards.
Perform support functions for the manager or director as needed.
Distribute parent worksheets and assist with hospital worksheets for the birth certificate process.
Assist with electronic birth certificate processing when Medical Records is unable to do so.
Serve as a Notary Public as needed and coordinate weekly delivery of birth certificates to Gardner City Hall.
Maintain accurate data for monthly reports and audit records for appropriate charges, making corrections as needed.
Order supplies and register patients for childbirth classes.
Respond to patient call lights and assist with personal hygiene, toileting, nutrition, ambulation, and other activities of daily care.
Take newborn pictures and escort discharged patients out of the hospital.
Provide patient care under a licensed nurse’s direction and in accordance with standards of care, protocols, and established policies and procedures.
Document vital signs thoroughly, accurately, and in a timely manner.
Provide timely and thorough patient information to the supervising licensed nurse and other health care team members.
Participate in learning for self and colleagues by attending educational programs and in-services and completing competencies.
Answer and transfer phone calls and respond to visitor requests for access to the unit.
Ensure appropriate screening of visitors entering the unit.
Under the Registered Nurse’s direction, assist with care of the mother and newborn, breastfeeding, post-operative care, and toileting needs.
Restock rooms, including the C-section room, and reorder stock based on unit needs.