Unit Clerk - Eye Clinic - Full Time

Broadlawns Medical Center•Socorro, NM

About The Position

Under the supervision of the Clinic Nurse Manager or Clinic Administrator, the Unit Clerk assists in planning, organizing, implementing, and evaluating nursing-unit activities by performing clerical and receptionist duties and maintaining the physical environment. The role supports patient documentation, communication, scheduling, order processing, and coordination with ancillary services. The Unit Clerk also helps keep the work area organized, orders and stores supplies, assists with staff orientation and computer training, and performs other assigned duties within the unit coordinator’s responsibilities. The position is based in the Eye Clinic and works Monday through Friday, 8:00 a.m. to 4:30 p.m. Broadlawns Medical Center describes itself as a safety-net hospital committed to coordinated, compassionate, cost-effective care and offers employees a supportive work culture and benefits package.

Requirements

High school diploma or GED.
Familiarity with computers.
Ability to use office equipment efficiently, including telephone, fax, copy machine, computer, and printer.
Ability to work consistently as a team member.
Effective communication strategies when dealing with patients and hospital personnel.
Successful completion of Nursing Services orientation and in-service requirements.

Responsibilities

Follow Medical Center philosophy, objectives, policies, procedures, safety rules, regulations, and the BMC Code of Conduct.
Communicate clearly, concisely, and accurately with team members.
Document, communicate, and schedule patient activities and tests under the supervision of the Clinic Manager, providers, or designee.
Process orders in the computer system for ancillary services such as Dietary, Respiratory Care, Radiology, Laboratory, and Social Services.
Perform clerical duties related to patient admissions, transfers, and discharges, and enter pertinent patient information into the computer system.
Serve as a receptionist for the unit.
Answer telephone and intercom systems using appropriate service excellence skills.
Interact courteously with patients and families of all ages.
Maintain a neat and orderly work area.
Order supplies and equipment, receive and store items in appropriate locations, and enter data into the ordering system.
Perform messenger duties as needed.
Participate in assigned continuous performance improvement activities.
Assist with orientation of new staff to the unit’s clerical duties.
Assist with computer system training for new staff.
Schedule follow-up appointments, tests at other facilities, and diagnostic tests, and obtain prior authorization.
Perform other duties within the unit coordinator’s responsibilities as requested or assigned.