Unit Clerk - Float - PRN

Broadlawns Medical Center•Drake, ND

About The Position

Under the supervision of the Clinic Nurse Manager or Clinic Administrator, the Unit Clerk assists in planning, organizing, implementing, and evaluating nursing-unit activities by performing clerical and receptionist duties and maintaining the area’s physical environment. The position floats between approximately nine clinics. PRN hours may range from 0 to 40 hours per week. The Unit Clerk supports patient activities through documentation, communication, scheduling, order processing, and clerical work related to admissions, transfers, and discharges. The role also provides receptionist support, maintains supplies and the work area, assists with staff orientation and computer-system training, and performs other assigned duties within the unit coordinator’s responsibilities.

Requirements

High school diploma or GED.
Familiarity with computers.
Ability to use office equipment efficiently, including a telephone, fax, copy machine, computer, and printer.
Ability to work consistently as a team member.
Effective communication strategies when dealing with patients and hospital personnel.
Successful completion of Nursing Services orientation and in-service requirements.

Responsibilities

Follow the Medical Center’s philosophy, objectives, policies, procedures, safety rules, regulations, and Code of Conduct.
Communicate clearly, concisely, and accurately with team members.
Under the supervision of the Clinic Manager, providers, or designee, document, communicate, and schedule patient activities and tests.
Process orders in the computer system for appropriate ancillary services, including Dietary, Respiratory Care, Radiology, Laboratory, and Social Services.
Perform timely clerical duties related to admissions, transfers, and discharges for patients of all ages, and enter pertinent patient information into the computer system.
Serve as a receptionist for the unit and answer telephone and intercom systems using appropriate service-excellence skills.
Interact courteously with patients and families of all ages.
Maintain a neat and orderly work area.
Order supplies and equipment, receive items, place them in proper storage areas, and enter data into the ordering system.
Perform messenger duties as needed.
Participate in assigned continuous performance improvement activities.
Assist with orientation of new staff to unit clerical duties and computer-system training for new staff.
Schedule follow-up appointments, tests at other facilities, and diagnostic tests, and obtain prior authorization.
Perform other duties within the unit coordinator’s responsibility as requested or assigned.