Unit Clerk CNA

Mercyhealth•Lake Geneva, WI

8h•Onsite

About The Position

This role is responsible for processing orders and patient charges accurately and efficiently, managing patient communication through phones and call lights, directing visitors, and maintaining medical records. The position also involves managing unit supplies, providing direct patient care as a CNA, documenting care, maintaining a clean environment, and floating to different units as needed. Additionally, the Unit Clerk CNA participates in performance improvement activities, verifies charge accuracy, and assists with patient and visitor needs, including setting up communication systems for new staff.

Requirements

Completion of a CNA program.
Completion of a Unit Clerk course or equivalent on the job training (which can be provided).
Nursing Assistant Certification in applicable state.
Approved CPR or BLS certification within 90 days.

Nice To Haves

Advanced CNA program preferred.

Responsibilities

Processes orders and patient charges in an accurate and timely manner.
Answers the telephone and call lights in an appropriate and timely manner, providing information or relaying messages to patients and staff.
Directs visitors to patients' rooms.
Maintains medical records of current patients.
Maintains supplies, including scanning, stocking, and ordering new supplies and disposing of expired or damaged supplies.
Provides patient care as assigned and per routine, according to standards of care, shift routines, and policies and procedures according to CNA job duties and expectations.
Documents care provided according to standards.
Maintains a clean work and patient environment.
Floats to various units based on identified needs.
Participates in department and unit performance improvement activities.
Verifies accuracy of charges entered.
Facilitates a welcoming environment assisting with visitor wayfinding.
Assemble patient folders and charts for unit.
Rauland responder/Vocera/versus set up for new staff.