Unit Clerk CNA

Mercyhealth Wisconsin and IllinoisRockford, IL
$19 - $27Onsite

About The Position

This role is responsible for processing orders and patient charges accurately and in a timely manner. The Unit Clerk CNA will answer the telephone and call lights, providing information or relaying messages to patients and staff, and directing visitors to patient rooms. This position maintains medical records of current patients, manages supplies (scanning, stocking, ordering, and disposing of expired/damaged items), and provides patient care as assigned according to standards of care and CNA job duties. The role also involves documenting care provided, maintaining a clean work and patient environment, floating to various units as needed, and participating in performance improvement activities. Additional duties include verifying charge accuracy, facilitating a welcoming environment, assembling patient folders and charts, and setting up communication systems for new staff.

Requirements

  • Completion of a CNA program.
  • Completion of a Unit Clerk course or equivalent on the job training (which can be provided).
  • Nursing Assistant Certification in applicable state.
  • Approved CPR or BLS certification required within 90 days.
  • Problem Solving skills.
  • Technical Skills.
  • Interpersonal Skills.
  • Motivation.
  • Professionalism.
  • Safety and Security awareness.
  • Adaptability.
  • Attendance/Punctuality.
  • Dependability.

Nice To Haves

  • Advanced CNA program preferred.

Responsibilities

  • Processes orders and patient charges in an accurate and timely manner.
  • Answers the telephone and call lights in an appropriate and timely manner, providing information or relaying messages to patients and staff.
  • Directs visitors to patients' rooms.
  • Maintains medical records of current patients.
  • Maintains supplies, including scanning, stocking, and ordering new supplies and disposing of expired or damaged supplies.
  • Provides patient care as assigned and per routine, according to standards of care, shift routines, and policies and procedures according to CNA job duties and expectations.
  • Documents care provided according to standards.
  • Maintains a clean work and patient environment.
  • Floats to various units based on identified needs.
  • Participates in department and unit performance improvement activities.
  • Verifies accuracy of charges entered.
  • Facilitates a welcoming environment assisting with visitor wayfinding.
  • Assemble patient folders and charts for unit.
  • Rauland responder/Vocera/versus set up for new staff.

Benefits

  • retirement
  • time off
  • on-demand pay
  • access to the Employee Assistance Program (EAP)
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