Unit Associate

Mass General Brigham • Boston, MA

1d • Onsite

About The Position

The Unit Associate provides support services and helps maintain a clean, hygienic, and orderly environment for patients, guests, or occupants. The role is onsite at The Brigham and Women's Hospital, Inc., at 70 Francis Street, and does not require patient care. The schedule is 9:00 AM–5:30 PM, with every other weekend required. The employee has the Friday before a scheduled weekend and the Tuesday following it off. This is a regular position scheduled for 40 hours per week, with a day shift. The pay range is $17.71–$24.28 per hour. A high school diploma or equivalent is required. Customer service experience of 1–2 years or housekeeping experience of 0–1 year is preferred.

Requirements

• High school diploma or equivalent.
• Strong attention to detail to ensure thorough cleaning and maintenance of assigned areas.
• Ability to prioritize tasks, manage time effectively, and meet deadlines.
• Customer service skills to support guest and patient satisfaction.
• Ability to follow instructions and work well with others.
• Trustworthiness and a strong work ethic, including the ability to maintain confidentiality and handle sensitive information appropriately.

Nice To Haves

• 1–2 years of customer service experience preferred.
• 0–1 year of housekeeping experience preferred.
• Familiarity with different cleaning techniques, equipment, and products.

Responsibilities

• Perform routine cleaning tasks, including sweeping, mopping, dusting, vacuuming, and disinfecting surfaces.
• Handle and maintain linen supplies, including changing bed linens, replenishing towels and toiletries, and collecting and sorting soiled linens for laundry services.
• Dispose of trash, recyclables, and hazardous materials according to established procedures and regulations.
• Monitor and restock supplies and amenities, including toiletries, towels, cleaning products, and other necessary items.
• Maintain records of cleaning activities, including daily cleaning logs, room occupancy status, maintenance requests, and other relevant documentation.
• Follow safety protocols, including using personal protective equipment and properly handling and storing cleaning chemicals.

Benefits

• Competitive base pay.
• Comprehensive benefits.
• Career advancement opportunities.
• Differentials, premiums, and bonuses as applicable.
• Recognition programs designed to celebrate contributions and support professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED