Unit Secretary Medical Unit

Akron Children's Hospital•Akron, OH

1d•Onsite

About The Position

The Unit Secretary works under the supervision of nursing personnel to assist with planning, organizing, implementing, and evaluating activities at the nursing station. The role performs clerical and receptionist duties, maintains the station’s physical environment, and receives, places, and transfers telephone calls. The Unit Secretary communicates with hospital departments and outside agencies to coordinate services and care. This is a full-time, onsite position for the Medical Unit, scheduled for 36 hours per week from 7:00 p.m. to 7:30 a.m., including weekend and holiday rotation. Staff may be temporarily assigned elsewhere within the Akron Children’s Hospital enterprise based on patient needs requiring similar knowledge and skill.

Requirements

High school diploma or equivalent.
Heartsaver AED certification required within 90 days of employment.
Proficiency in MS Office (Outlook, Excel, and Word) or similar software.
Ability to prioritize and multitask using sound judgment.
Good communication, interpersonal, and organizational skills.

Nice To Haves

Experience working with all levels within an organization.
Experience in healthcare.
Knowledge of medical terminology.

Responsibilities

Organize records and transcribe orders by completing necessary forms and requisitions.
Compile, prepare, copy, and maintain nursing-station records, including assembling charts.
Assist in planning, organizing, implementing, and evaluating nursing-station activities.
Perform clerical and receptionist duties using multiple phone and computer applications.
Communicate with the employee’s department, hospital ancillary departments, and outside agencies to coordinate services and care.
Maintain the physical environment of the area.
Order office supplies, equipment replacement supplies, and informational materials; enter help desk tickets for Information Services and/or maintenance.
Respond to and prioritize patient and family inquiries professionally.
Coordinate interpreter services as needed.
Accept temporary assignments throughout the Akron Children’s Hospital enterprise based on patient needs and comparable knowledge and skill.
Perform other duties as required.