About The Position

The Unit Assistant (UA) provides administrative and clinical support to a designated nursing unit. The UA assists the Nurse Manager with data collection supporting unit outcomes in quality, service, growth, staff, and finances. The role supports processes affecting staff development and practice, patient satisfaction, and unit workflow, including time and attendance records, scheduling, inventory, filing, new employee processing, and project development. The UA helps maintain the unit environment and regulatory requirements, identifies and resolves assigned unit issues, and assists the unit management team with support technology initiatives. The UA must be competent in the monitor/support technology role. This work supports the organization’s mission of excellent patient care and nursing’s vision of excellence in autonomous, accountable nursing practice, patient advocacy, innovative care, trust, and collaboration.

Requirements

  • High school diploma or equivalent.
  • Excellent computer skills, including applications in the Office Suite such as Word and Excel.
  • Excellent interpersonal, conflict management, and negotiation skills.
  • Ability to function with minimum supervision and exercise sound independent judgment.
  • Ability to work in a team environment with a diverse group of individuals.
  • Ability to work in a setting requiring access to and control of confidential information.

Nice To Haves

  • Associate of Arts degree preferred.
  • Project management experience preferred.

Responsibilities

  • Provide administrative and clinical support to a designated nursing unit.
  • Assist the Nurse Manager with data collection related to unit outcomes in quality, service, growth, staff, and finances.
  • Support staff development and practice, patient satisfaction, and unit workflow processes.
  • Maintain time and attendance records and schedules.
  • Manage inventory and filing.
  • Assist with new employee processing and project development.
  • Enhance the unit environment while maintaining regulatory requirements.
  • Identify and resolve unit issues as assigned.
  • Assist the unit management team in implementing and overseeing support technology initiatives.
  • Perform the monitor/support technology role competently.
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