Unit Assessment Manager

University of Texas at Austin

11d • $78,000 • Onsite

About The Position

Reporting to the Director of Accreditation and Assessment, the Unit Assessment Manager manages operational functions for outcomes assessment, continuous improvement, and institutional-effectiveness documentation across service, support, and administrative units. The position provides operational leadership, analytical expertise, and cross-university coordination to support outcomes development, assessment, and improvement, and helps ensure institutional readiness for relevant SACSCOC, federal, and state expectations. The Director defines institutional strategy, policy interpretation, and compliance direction; this role manages the operational work that implements those priorities.

The manager leads campus-wide assessment workflows, supports units in aligning missions and measurable outcomes, and advances evidence-based decision-making and service improvement. Responsibilities include coordinating assessment planning and cycles, reviewing assessment documentation, managing platforms and data workflows, preparing reports and dashboards, training and consulting with units, and contributing to institutional initiatives. As time permits, the position may also contribute to research, presentations, and grant-related activities.

This is a full-time, on-campus position in a standard office environment with extensive computer-based work. Occasional evening or weekend hours may be required during major deadlines, including accreditation submissions and institutional reporting cycles. The position is expected to continue. Salary is $78,000 or more, depending on qualifications.

Requirements

• Bachelor's degree in higher education administration, learning sciences, curriculum and instruction, assessment, program evaluation, or a closely related field.
• Demonstrated experience in service, support, or administrative unit assessment, institutional effectiveness, organizational evaluation, or program evaluation.
• Experience coordinating complex institutional processes and managing qualitative and quantitative data.
• Strong analytical and writing skills, with exceptional attention to detail.
• Ability to train, consult, and communicate effectively with staff, unit leaders, and administrators.
• Demonstrated ability to work collaboratively in a large, complex academic environment.
• Must be eligible to work in the United States on a full-time basis for any employer without sponsorship.
• Relevant education and experience may be substituted as appropriate.

Nice To Haves

• Master's, EdD, or PhD in higher education administration, learning sciences, curriculum and instruction, assessment, program evaluation, or a closely related field.
• Experience working within a research-intensive university.
• Experience managing assessment or accreditation software platforms.
• Experience designing and implementing outcomes assessment across varied service, support, or administrative units.
• Experience with Watermark, Tableau, Power BI, R, SPSS, survey tools, or comparable platforms.
• Record of presentations, publications, or grant activity related to unit outcomes, assessment, or institutional effectiveness.

Responsibilities

• Coordinate institution-wide workflows for outcomes development, alignment, assessment, and revision in service, support, and administrative units.
• Lead unit assessment planning initiatives that support SACSCOC compliance, the multi-year unit assessment cycle, and institutional-effectiveness priorities.
• Manage assessment timelines, templates, process maps, and repositories for unit assessment documentation.
• Review unit outcomes, assessment plans, and reports for quality, continuous improvement, clarity, measurability, alignment, and compliance with applicable expectations and obligations.
• Support units in aligning outcomes and assessment methods with unit missions, institutional priorities, and service-improvement goals.
• Coordinate the full outcomes-assessment cycle, including planning, data collection, analysis, and documentation.
• Oversee assessment workflows in the institutional assessment management system, including training, user support, data integrity, and reporting functionality, in coordination with other assessment managers and technology partners.
• Advise staff, unit leaders, and administrators on assessment methods, data collection strategies, rubric design, and evidence-based continuous improvement.
• Produce summaries, dashboards, and analytical reports for internal and external stakeholders.
• Ensure assessment documentation aligns with applicable federal, state, and SACSCOC expectations and standards.
• Document the use of assessment results for continuous improvement, provide individualized feedback, and follow up on unit improvement actions.
• Manage technical platforms and workflows for assessment-related data collection, reporting, visualization, and archival storage.
• Collaborate with Institutional Reporting, Data to Insights, and other partners to maintain consistency among institutional data definitions, coding, and unit assessment documentation.
• Develop crosswalks, evidence bundles, and structured analytical reports for accreditation submissions, unit review, and institutional planning.
• Where appropriate, integrate service and operational data, information visualization, and data-science tools into unit assessment processes.
• Design and deliver workshops, webinars, seminars, consultations, and training curricula on assessment, outcomes alignment, data interpretation, evidence use, continuous improvement, service quality, and institutional effectiveness.
• Develop and maintain resource guides, templates, exemplars, online modules, and self-service tools for unit-level capacity building.
• Serve as an operational liaison to service, support, and administrative units engaged in assessment work.
• As time permits, contribute to research articles, white papers, and conference presentations about unit assessment and institutional effectiveness.
• As time permits, support grant-writing and external-funding efforts related to unit assessment, service improvement, or institutional effectiveness.
• Participate in strategic initiatives led by the Director of Accreditation and Assessment related to institutional effectiveness, accreditation readiness, policy alignment, and institutional improvement.

Benefits

• Retirement plan eligibility through the Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level