Unique Asset Administrator II
About The Position
The Unique Asset Administrator II provides unique asset administration services to Private Wealth Management clients, with a primary focus on lower-volume and/or lower-risk tasks and less complex responsibilities. The role manages accounts and unique assets—including real estate, oil and gas, closely held interests, life insurance, and other miscellaneous assets—while considering client experience, governing instruments, fiduciary laws, and bank policies and procedures. The position works with Senior Associates to resolve complex administrative issues and escalations, and collaborates with clients, colleagues, co-fiduciaries, attorneys, brokers, contractors, third-party managers, and other service providers. Some travel is required to the local office, local properties, and the Kansas City office. Candidates must reside in or near Albuquerque, New Mexico, or Phoenix/Scottsdale, Arizona.
Requirements
- Bachelor’s degree in a relevant field, or an equivalent background provided by a combination of education and experience.
- At least 3 years of applicable experience within Financial Services.
- Ability to balance a client experience mindset with management and control of business risks.
- Proven analytical, mathematical, and problem-solving skills.
- Customer-focused approach and strong client relationship management skills.
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and SharePoint.
Nice To Haves
- Wealth Management experience.
- Knowledge of real estate, property management, or asset valuation.
- Real estate property management experience.
- Property and casualty insurance experience.
- Professional real estate designation.
- Knowledge of fiduciary responsibilities.
- Proficiency in UMB custody and clearing platforms such as SEI and Fidelity Wealthscape.
- Proficiency in Salesforce CRM software.
- Proficiency in Workday, Peoplesoft, Archer, Skillport, and Hyperion.
Responsibilities
- Manage accounts with a focus on client experience, governing instruments, fiduciary laws, and bank policies and procedures.
- Collaborate with Senior Associates to resolve complex administrative issues and escalations.
- Manage unique assets held in Private Wealth accounts, including real estate, oil and gas, closely held interests, life insurance, and miscellaneous assets.
- Inspect assets as required, ensure periodic valuations, and maintain properties cost-effectively using appropriate vendors.
- Acquire and dispose of unique assets; negotiate leases; manage renovation, maintenance, and repairs; arrange periodic appraisals and inspections; and deliver portfolio and asset reporting.
- Implement strategic business plans for assets and portfolios as necessary.
- Leverage third-party vendor relationships in insurance, farm, ranch, oil and gas management, and real estate processing, and serve as a vendor liaison where required.
- Review monthly financial reports from third-party fee managers.
- Communicate tasks and expectations to colleagues, co-fiduciaries, clients, attorneys, brokers, contractors, third-party managers, and other service providers.
- Help identify value-added services that Personal Trust and Custody can provide.
- Ensure timely completion of required Administrative Compliance reviews.
- Ensure accurate processing of account and maintenance activities, resolve operational problems, and process reports.
- Review activities within the job scope for controls sufficient to prevent errors, fraud, and omissions.
- Manage assigned properties under established policies and procedures; facilitate asset setup and removal; maintain appropriate insurance coverage through the Bank’s blanket program or an external policy; facilitate insurance claims and taxation matters and payments; and ensure assets are reviewed according to Bank policies and procedures.
- Buy, sell, or lease properties directly or with assistance from a real estate agent, including negotiating listing agreements, purchase and sale contracts, leases, and other agreements.
- Prepare annual property reviews, analyze tax-assessed values, coordinate triennial valuations, and perform or arrange initial and annual property inspections.
- Coordinate timely payment of maintenance, insurance, and property tax bills.
- Participate in the National Trust Real Estate Association as required.
- Perform other duties as assigned.
Benefits
- Paid time off.
- 401(k) matching program.
- Annual incentive pay.
- Paid holidays.
- Company-sponsored medical, dental, vision, and other insurance coverage.
- Health savings, flexible spending, and dependent care accounts.
- Adoption assistance.
- Employee assistance program.
- Fitness reimbursement.
- Tuition reimbursement.
- Associate wellbeing program.
- Associate emergency fund.
- Associate banking benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
