Union Food Service Worker

Continental Services•Warren, MI

About The Position

The Food Service Worker is responsible for food preparation, cooking, cleaning, stocking, organizing, and providing excellent customer service. The role includes assisting with food preparation, serving customers, handling payments, maintaining merchandise and supplies, and keeping work and customer areas clean and sanitary.

Requirements

  • At least 1 year of food service experience.
  • Knowledge of techniques and equipment for preparing, serving, storing, and handling food and beverage products.
  • Ability to add and subtract, charge customers appropriately, and distribute change.
  • Ability to suggest merchandise or goods to customers and influence purchasing decisions.
  • Customer service knowledge and experience working with the public.

Nice To Haves

  • Strong food preparation skills.

Responsibilities

  • Assist with food preparation, including creating fruit cups, maintaining the salad bar, and stocking food supplies.
  • Engage with customers and provide superior service; answer questions, explain procedures or policies, and communicate about orders, comments, and complaints.
  • Set or identify product prices and record sales in the point-of-sale system.
  • Receive payments by cash, check, credit card, voucher, or automatic debit; issue receipts, refunds, credits, or change; verify payment accuracy; and balance the cash drawer at the end of each shift.
  • Contribute to a positive team environment, reinforce individual and team accomplishments, identify changes in morale or performance, and remain calm during high-volume periods or unusual events.
  • Organize and stock supplies, service stations, and products; rotate products and replenish grab-and-go items during the shift; and follow placement protocols to optimize sales.
  • Follow operational policies and procedures and health, safety, and sanitation guidelines.
  • Clean, sanitize, and organize work areas, utensils, and equipment; clean service and seating areas; scrub and polish counters, tables, and other equipment; and sweep, mop, and wash dishes as needed.

Benefits

  • For part-time team members: 401(k) with company match.
  • For part-time team members: at-work dining perks.
  • Inclusive employee assistance program.
  • Location-specific perks may include wellness programming, on-the-job training, corporate-hosted courses, certifications, and team events.
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