Unhoused Outreach Ambassador

Block by Block•Reno, NV

17h•Onsite

About The Position

Responsible to establish and build relationships with local social service agencies and strive to direct the unhoused and others in need of services to agencies and programs that are able to provide needed resources such as crisis intervention.

Requirements

Nevada Driver's License Required with Clean Driving record.
Weekends Required
Hospitality
Outreach
Ability to work outdoors in ALL weather conditions
High school diploma or GED required.
One year of community outreach or social services experience required.
Must have the physical capacity to ride a bike continuously during an eight-hour shift, with two 15-minute breaks and a 30-minute lunch break
Must be at least 18 years of age.
Must be able to work outdoors in all conditions (free uniforms provided)
Must be able to speak, read, and write the English language in order to create basic reports.

Nice To Haves

Associates degree preferred.

Responsibilities

Actively look to identify those in need and establish relationships.
Introduce them to established programs and agencies that are there to help meet their needs.
Work towards establishing mutual respect to reduce the public nuisance perception of homelessness.
Develop constructive and cooperative working relationships with the city, county and state agencies that are in place to respond to the needs of the homeless and neediest of the community.
Strive towards a cooperative effort to make a positive impact on homelessness in the district.
Patrol on bike or foot to locate and reach out to those in need, as well as to direct those in public spaces to services or more suitable locations.
While on patrol be watchful for unwanted behaviors or criminal activity and report to Safety Ambassadors via two-way radios.
While on patrol will go out of the way to actively acknowledge pedestrians with a friendly greeting or identify visitors in order to provide directions, information, city information or recommendations.
Creates written, detailed, and accurate Incident reports.
Provides accurate descriptions of persons, vehicles and other similar identifiers to law enforcement and others when needed.
Must maintain a helpful, positive, and professional environment in full compliance with applicable laws, regulations, policies, procedures and overall Block by Block standards of expected professionalism.