Unemployment Insurance Examiner 8-E10

State of Michigan • Sterling Heights, MI

2d • Onsite

About The Position

At the Department of Labor and Economic Opportunity, we are passionate about creating a positive, professional, and supportive work environment where we value our differences and are committed to being open and respectful to all our employees and the public we serve. Our department provides the connections, expertise and innovative solutions to drive continued business growth, build vibrant communities, create affordable housing, generate tourism and attract and retain key talent to fill Michigan’s vast pipeline of opportunities. Learn more at www.michigan.gov/LEO. Employees in this job perform a variety of activities in call/contact centers, walk-in locations, work processing locations, and/or administration offices in the provision of the unemployment claims services to claimants, employers, and the general public in accordance with the Michigan Employment Security (MES) Act, and established methods and procedures.

Requirements

• Completion of two years of college (60 semester or 90 term credits).
• Four years of office support experience involving public contacts in the Unemployment Insurance Agency, including two years equivalent to the experienced (E7) level may be substituted for the education requirement.
• Four years of office support experience with substantial public contacts interviewing people to obtain substantive information for decision making in a business or industrial setting, including two years equivalent to the experienced (E7) level may be substituted for the education requirement.
• Under federal law an employee whose salary is entirely federally funded may not be a candidate for public office in a partisan election.
• Applicants who possess a degree from a foreign college or university must have their academic credentials evaluated or converted into U.S. educational equivalents unless the degree has been recognized by the Council on Higher Education Accreditation (CHEA).
• All classified employees are subject to Civil Service Rule 2-8 Ethical Standards and Conduct and will be expected to disclose any personal and financial interests that may conflict with official duties as a classified employee.
• All newly hired state employees are required to submit and pass a pre-employment drug test prior to their actual appointment.
• Certain positions within the Michigan Department of Labor and Economic Opportunity may also require state criminal, fingerprint-based and driving record background checks.
• Any position offer will be conditional until results of the background checks and drug test indicate eligibility for employment.
• The Michigan Department of Labor and Economic Opportunity participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.

Nice To Haves

• Unemployment Insurance Examiner 8 No specific type or amount is required.
• Unemployment Insurance Examiner 9 Two years of experience equivalent to an Unemployment Claims Interviewer 8 or one year equivalent to an Unemployment Insurance Examiner 8.
• Unemployment Insurance Examiner E10 Two years of experience equivalent to an Unemployment Claims Interviewer 9 or one year equivalent to an Unemployment Insurance Examiner 9, Unemployment Claims Examiner 9, or Unemployment Claims Interviewer E10.

Responsibilities

• Perform a variety of activities in call/contact centers, walk-in locations, work processing locations, and/or administration offices in the provision of unemployment claims services to claimants, employers, and the general public in accordance with the Michigan Employment Security (MES) Act, and established methods and procedures.

Benefits

• If you require a reasonable accommodation to participate in the application or selection processes, please contact the ADA coordinator for the agency that posted this position vacancy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree