Underwriting Rating Analyst

Sompo International•Charlotte, NC
•Onsite

About The Position

Sompo is seeking an Underwriting Rating Analyst to join its North America Insurance Operations team. The role performs rating functions for multiple lines of admitted and non-admitted business and supports the team’s operations. It is based out of the company’s Charlotte, North Carolina office. The analyst gathers account-specific and policy-related information and prepares ratings for new quotes, requotes, policy issuance, endorsements, and other transactions. The role reviews underwriting information and instructions for completeness and accuracy, including binders, payment plans, commissions, and related documentation. It also handles complex or unusual accounts while following rating rules, departmental guidelines, Sompo systems, and applicable regulations. The analyst maintains service standards by responding promptly and producing accurate, high-quality work. Additional work includes supporting audits, quality control, User Acceptance Testing, workflow improvements, process standardization, and special projects. The position also trains and mentors new team members.

Requirements

  • Minimum of 2–4 years of experience as a technical assistant, underwriting assistant, rating analyst, or in a similar insurance operations role.
  • Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook, as well as Adobe Acrobat and ImageRight.
  • Strong problem-solving, decision-making, time management, organizational, and attention-to-detail skills.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple priorities, adapt to changing procedures, and collaborate effectively within a team structure.

Nice To Haves

  • Bachelor’s degree preferred.
  • Experience supporting rating, underwriting review, policy processing, or admitted and non-admitted insurance business preferred.
  • Familiarity with Guidewire, Policy Decisions, Power BI, MicroStrategy, or other insurance systems is a plus.

Responsibilities

  • Collect account-specific and policy-related information to prepare and perform rating for new quotes, requotes, issues, endorsements, and other transactions across multiple lines of business.
  • Review underwriting information and instructions for completeness and accuracy, including binders, payment plans, commissions, and related documentation.
  • Handle complex, unique, or unusual accounts while ensuring compliance with rating rules, department guidelines, Sompo systems, and applicable regulatory requirements.
  • Respond to requests in a timely manner and produce accurate, high-quality work consistent with departmental policies and procedures.
  • Support audits, quality control, User Acceptance Testing, workflow improvements, process standardization, and special projects to improve team performance and operational efficiency.
  • Train and mentor new team members by providing guidance, support, and knowledge sharing.

Benefits

  • Two medical plans, including a Traditional PPO and a Consumer Driven Health Plan with a Health Savings Account and employer contribution.
  • Pharmacy benefits with mail order options.
  • Dental benefits, including orthodontia benefits for adults and children.
  • Vision benefits.
  • Health Care and Dependent Care Flexible Spending Accounts.
  • Company-paid Life and AD&D benefits, with the option to purchase supplemental life coverage for employees, spouses, and children.
  • Company-paid disability benefits with salary continuation payments.
  • 401(k) Retirement Savings Plan with employer contributions.
  • Paid time off programs, including company-paid holidays.
  • Parental leave benefits and adoption assistance program.
  • Employee Assistance Program.
  • Tax-Free Commuter Benefit.
  • Tuition reimbursement and professional qualification benefits.
  • Competitive compensation and incentive programs for eligible employees.
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