Underwriting Auditor II

AmTrust Financial Services, Inc.•,
•$66,900 - $100,000

About The Position

AmTrust is hiring an Automated Quality Assurance Auditor to evaluate the quality and effectiveness of automated underwriting across Commercial Lines products. The role focuses on system behavior and underwriting outcomes, assessing alignment with established underwriting guidelines, appetite, and quality standards. The position calls for strong Commercial P&C underwriting knowledge, analytical thinking, sound judgment, and interest in how automation supports underwriting decisions. The auditor conducts baseline and focused reviews, analyzes results and business data, communicates findings with business partners, and documents evidence in accordance with AQA standards. The role also contributes to review methods, tools, quality controls, calibration, quality monitoring, testing, and automation governance, while maintaining current knowledge of underwriting requirements and relevant industry trends.

Requirements

  • At least 5 years of relevant Commercial P&C underwriting, underwriting support, quality assurance, audit, or related experience; level depends on experience, technical knowledge, and demonstrated ability to independently evaluate underwriting outcomes.
  • Strong knowledge of Commercial P&C underwriting concepts, including classification, eligibility, exposure, risk assessment, and guideline interpretation.
  • Ability to navigate underwriting and classification resources such as ReferenceConnect, PAAS, and applicable internal materials.
  • Bachelor’s degree or equivalent combination of education and experience.
  • Strong analytical, critical-thinking, organizational, and interpersonal skills, including the ability to recognize patterns, evaluate automated underwriting outcomes, and communicate findings to business and technical audiences.
  • Advanced proficiency in Microsoft 365 tools, including Excel, PowerPoint, SharePoint, and Teams.
  • Ability to manage multiple reviews, timelines, and priorities while working independently and collaboratively across teams and business partners.

Nice To Haves

  • Experience with SQL, PowerBI, or similar data visualization or reporting tools.
  • Experience in automation-supported underwriting environments.
  • Exposure to process improvement initiatives or operational best practices.

Responsibilities

  • Conduct targeted quality reviews of automation-supported Commercial Lines products to assess system behavior and underwriting outcomes.
  • Execute Baseline and Focused Reviews according to established objectives, timelines, and review criteria.
  • Analyze review results and supporting business data to identify trends, outcome drivers, emerging risks, and improvement opportunities.
  • Collaborate with Underwriting, Product, and other business partners to communicate findings and support resolution.
  • Document findings objectively and maintain supporting evidence and required records in accordance with AQA standards.
  • Evaluate whether automated underwriting outcomes align with classification requirements, guidelines, appetite, and procedures.
  • Contribute to the development of AQA review methods, tools, and quality controls.
  • Participate in calibration activities to support consistent interpretation and application of review standards.
  • Support quality monitoring, testing, and automation governance activities as assigned.
  • Maintain current knowledge of underwriting guidelines, classification and rating requirements, automation-supported products, and relevant industry trends.
  • Share technical and procedural knowledge through cross-training and onboarding, and perform other related duties as assigned.

Benefits

  • Medical and dental plans
  • Life insurance, including eligible spouses and children
  • Health care flexible spending account
  • Dependent care benefits
  • 401(k) savings plan
  • Paid time off
  • Competitive compensation package
  • Career advancement opportunities
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